Manager Of Operations
Current• Monitoring the daily operation of the department (soft service and hard service).• Reviewing the revenue generated reports and discussing the corrective actions withsales agents, marketing, and project coordinators.• Providing technical advice to supervisors and project in charge.• Conducting site visits, and meeting Customers, supervisors, and technicians.• Assessment of standard operating procedure and revision to improve the performanceand stay up to date with the… Show more • Monitoring the daily operation of the department (soft service and hard service).• Reviewing the revenue generated reports and discussing the corrective actions withsales agents, marketing, and project coordinators.• Providing technical advice to supervisors and project in charge.• Conducting site visits, and meeting Customers, supervisors, and technicians.• Assessment of standard operating procedure and revision to improve the performanceand stay up to date with the industry needs the latest technology.• Setting the overall strategy for department growth and expansion plan and discussingwith the director of operation and CEO.• Regular meetings with HR, recruitment, and marketing department to ensure theresources are in place and for the future growth plan.• Preparing department annual forecast and standard operation procedure for thenew services. (Maintenance, special cleaning, pest control and fit-outdepartments)• Some of the projects involved:- Emaar properties DLP maintenance service in DHE (Mulberry and Acacia)- Maintenance contract partnership with Driven properties, Pulse properties, Aquaproperties, Frank porter, etc.- Soft service contract to GMG group (Trilogy- JAFZA, Free zone)- Emaar Properties, “Emaar One” service provider in maintenance and soft service.- Involvement in national disinfection program with Dubai municipality, Dunaihealth authority, Dubai Police, Dubai International Airport, etc.- Maintenance contract partnership with Al Shaya group, Starbucks stores, Dubai- Commercial service provider (soft and hard service) to Bulldozer Grouprestaurants in DIFC, Dubai mall, etc. luxury restaurants.- Commercial partnership with a chain of luxury hotels, JW Marriot Marquise,Marriot harbor, Atlantis the palm, Radisson Blu, S Hotel, IBIS, Ritz-Carlton, etc. Show less