Shashank Sharma Email & Phone Number

Gurugram, Haryana, India

• Working with an International Airline organization and responsible to
• Coordinate real-time response to technical incidents across various airline systems and platforms.
• Implement incident management processes to ensure timely resolution and minimal disruption to operations.
• Collaborate with cross-functional teams, including IT, operations, and customer service, to resolve incidents effectively.
• Prioritize incidents based on severity and impact, ensuring appropriate resources are allocated for resolution.
• Communicate incident status updates to stakeholders, including senior management, ensuring transparency and accountability.

Noida, Uttar Pradesh, India

• Managing a product team responsible for the operation's software stack.
• Analysing, developing product requirements, and developing software to meet those functional needs.
• Designing & reviewing the architectural pattern of the software.
• Designing & Reviewing the DB structure including the schema designing, establishing the relationships, etc.
• Reviewing technical feasibility and working with the team to develop timelines for product development.
• Maintaining reusable code for modular software and other components.

Gurugram, Haryana, India

• Clients – ThyssenKrupp, G4S, Varrock.
• Managing a product team responsible for the operation's software stack.
• Analysing, developing product requirements and developing software to meet those functional needs.
• Designing & Reviewing the architectural pattern of the software.
• Designing & Reviewing the DB structure including the schema designing, establishing the relationships, etc.
• Reviewing technical feasibility and working with the team to develop timelines for product development.

Noida, Uttar Pradesh, India

• Handled a team of 10 members with the below R&R:
• Develop business architecture using requirements such as scope, processes, alternatives, and risks.
• Analyse client’s business requirements and processes through document analysis, interviews, workshops & and workflow analysis.
• Conduct 5+ levels of testing including functional, regression, user acceptance, integration & performance to verify the client’s needs are met.
• Communicate client’s business requirements by constructing easy-to-understand data & process models.
• Engage client to gather software requirements/business rules & ensure alignment with development teams.

Bengaluru, Karnataka, India

• Was a Technology Lead and handled a team of 10 members.
• Gathering requirements from the BA team and implementing them into the application was the main expected job role of the team.
• If any clarity was missing in the requirement then we used to get into a discussion with the client to get the proper understanding of the same.

Bengaluru, Karnataka, India

• S&L HHS (State & Local Human Healthcare System) with DXC Technology - Client: Healthcare Sector (Kansas State) - Role: Developer - Location: El Paso, Texas & Bangalore, India - Environment: Visual Studio - Languages.
• Kansas State was the client and developing and deploying the Healthcare product was the goal.
• I was in the Scrum team which used to make new Reports based on SSRS if any Reporting Functionality was required.
• We provided support for the bugs which are identified by the testers in UAT.
• We also recommend additional grooming of the application and if accepted then used to do it from scratch.
• We used to follow MVC architecture in which a developer was supposed to be doing the Fullstack work, i.e., starting from CSHTML and ending at the DB level and bringing the response back to the UI.

El Paso, Texas, United States

• S&L HHS (State & Local Human Healthcare System) with DXC Technology - Client: Healthcare Sector (Kansas State) - Role: Developer - Location: El Paso, Texas & Bangalore, India - Environment: Visual Studio - Languages.
• Kansas State was the client and developing and deploying the Healthcare product was the goal.
• I was in the Scrum team which used to make new Reports based on SSRS if any Reporting Functionality was required.
• We provided support for the bugs which are identified by the testers in UAT.
• We also recommend additional grooming of the application and if accepted then used to do it from scratch.
• We used to follow MVC architecture in which a developer was supposed to be doing the Fullstack work, i.e., starting from CSHTML and ending at the DB level and bringing the response back to the UI.

El Paso, Texas, United States

Bengaluru, Karnataka, India

• Dept. of Motor Vehicle – Michigan (DMV-MI) with Hewlett Packard - Client: Michigan State - Role: Developer - Location: Bangalore, India - Environment: Visual Studio - Technologies: VB.NET, ASP.NET, WCF - Database: SQL.
• Michigan Govt. was the client and the automation of complete DMV was the goal.
• Onsite team gathered the requirements from the client.
• They documented the requirements as per the client’s consent in the form of HLDs.
• The offshore team was responsible to develop the modules and removing the defects if reported by the testing team.
• New CCRs also got implemented by the offshore team if the requirement arose.

Chandigarh, India

Bachelor'S Degree, Information Technology, A+

Master Of Business Administration (Mba), Information Technology, A

Diploma, Information Technology

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