Analyze plan build errors to determine root cause and develop timely solutions to meet business objectives, codify procedures by way of training manuals and general documentation, serve as Team Lead of two plan builders, assist in department transition from Tampa, FL office to Roswell, GA office, complete data manipulation of large databases in Access

Website content creation, develop Flash-based content, photography and photo editing

Manage department budget, supervise work-study staff and process payroll, design department print and electronic marketing material, content management for department website, manage department's social media presence, coordinate annual reunions and department events

Content management for corporate extranet, web content creation, develop training material, provide technical support