With a Master's in Marketing Communications from the University of Finance and Administration and a Bachelor's in Finance from KazGUU University, my educational foundation is strong. At Prague City Apartments, my role as a Front Office Agent involved managing guest experiences and apartment rentals, showcasing my core competencies in digital communication.Working with digital platforms was further honed at Kaspi.kz, where I trained clients and managed claims, leveraging my skills in English/Russian/Kazakh and digital tools. This role taught me the value of clear communication and customer satisfaction, which I am eager to bring to my next challenge.