Belal Uddin Email & Phone Number

Calgary, Alberta, Canada

Calgary, Alberta, Canada

► Deliver a memorable experience to guests by serving as a focal point of contact and brand ambassador WestJet Service.► Answer all customer questions over the phone to book air travel for internal and external guests and deliver information on COVID related matters, such as answering calls regarding requirements to travel around the world.► Provide pre.

Calgary, Alberta, Canada

► Courteously respond to guest's calls, made reservations for new guests, and recorded guest's information and preferences in the PMS system. ► Ensured maximum guest satisfaction by welcoming them in a friendly manner and providing exceptional services according to their expectations. ► Managed the overall check-in and check-out process such as taking.

Banff, Alberta, Canada

► Successfully met all guests’ expectations by ensuring an exact 24-hour turnaround time for all correspondence including guest inquiries, rooming lists, and reservation revisions.► Developed solid knowledge of all current rates, packages, promotions, hotel room types, in-hotel services, conferences, wedding, tour groups, local services, and attractions.►.

Banff, Alberta, Canada

► Acted as a switchboard agent, accountable for receiving calls, answering guests’ inquiries, and transferring calls.► Increase revenue and minimized loss by ensuring customers establish credit upon check-in and adhering to credit procedures.► Maintained accurate payment records and informed the accounting department regarding special billing orders.►.

Calgary, Canada Area

► Achieved all established sales targets while administering daily recruitment activities at the branch.► Identified potential opportunities for new lines of business using effective prospecting techniques promotion of agency’s products and services.► Ensured 100% client satisfaction and retention by assessing clients’ needs, resolving concerns, and.

Calgary, Canada Area

► Carried out an array of tasks which include welcoming and greeting guests, scanning their tickets, making announcements, and directing guests to their seats while ensuring the provision of exceptional guest services to all festival attendees.► Recognized as a super host in 2019 and achieved multiple awards for hosting and receiving excellent feedback.

Calgary, Canada Area

► Provided world-class service to culturally diverse guests, fulfilling their needs, and providing support throughout their stay.► Managed guests' check-in and out using a computerized hotel management system, verifying guest information, answering inquiries, and quoting rates and availability during the reservation process.► Trained new employees on.

Calgary, Canada Area

► Delivered administrative support in managing daily operations and coordinated all clerical functions such as collection, entry, and record keeping of all campaign information.► Facilitated with volunteer coordination, recruitment, retention, and supported in campaign preparation including kick off events, wrap up events and kit pick-up & collection►.

Calgary, Canada Area

► Raised funds to assist families connect with “Inn from the Cold” and homeless families with basic resources, such as shelter, nutritious food, clothing, medical care and access to education for their children and families.► Played a pivotal role as a key member of the Youth Advisory Committee in conducting comprehensive research regarding youth.

Calgary, Canada Area

► Researched, conducted, and prepared workshops and training programs for volunteer development.► Supported and co-facilitated volunteer information sessions and various programs with a variety of outreach activities.► Contributed to the event planning, including room setup, break down, and decoration.► Managed all activities related to field trips, event.

Calgary, Alberta, Canada

► Performed and entered student evaluation in a database, ensuring 100% accuracy and completeness.► Rendered solid creative acumen in creating agency advertising buttons.► Researched and prepared workshop materials and kits for facilitators and events.

Diploma, Hospitality In Business Management

Diploma, Flight Attendant