Bruno Belarmino Email & Phone Number

Toronto, Ontário, Canadá

São Paulo, São Paulo, Brasil

São Paulo E Região, Brasil

- Technically led Google Workspace Implementation projects for Brazilian and Latin American companies with over 1200 licensed users, participating from information gathering to the implementation of technical configurations and data migrations;- Performed several data migrations (Emails, Groups, Contacts, Calendar, Files, etc.) from legacy environments such as Office 365, Zimbra, Lotus Domino, IMAP and other service providers to Google Workspace;- Taught approximately 150 hours of Communication, Collaboration and Administration training for external and internal customers between 2019 and 2020;- Achieved two certifications of great importance to the team: Google Cloud Professional Collaboration Engineer and Google Deployment Specialist;- Created more than 50 technical documentation related to Google Workspace implementation procedures, automation development and user training;- Developed automations for external and internal customers for new demand requests, allocation of professionals and communication with customers;- Improved internal automation flows assigning more features and functionality through HTML, CSS and Javascript/Google Apps Script;- Facilitated the creation of reports using Google Cloud/Workspace APIs;- Produce HTML signature templates for standardization and business communication via Gmail.

São Paulo E Região, Brasil

- G Suite Technical Support Specialist and user training to use Google tools: Gmail, Drive, Docs, Calendar, Vault, among other applications.- Responsible for assisting administrators and customers in configuring and managing all aspects of a G Suite domain such as:- - Administration of users, organizational units and groups- - Domain Security Management- - Implementing policies for mobile devices (MDM)- - Access to Google services- - Configuration of security policies and reports- - Identification and correction of problems with sending or receiving emails and message routing.- Creation and organization of procedures (Knowledge Base) for customers in order to enable them to use Google tools;- Responsible for managing all calls through support tool (Zendesk and Jira).

São Paulo E Região, Brasil

Responsável por receber ligações de clientes com o fim de expor a situação do débito e maneiras de negociá-lo, esclarecer qualquer dúvida que o cliente viesse a ter sobre os produtos e serviços da empresa.

São Paulo E Região, Brasil

Responsável por entrar em contato com clientes (pessoa física e jurídica) inadimplentes e negociar formas de pagamentos à vista ou parcelados de acordo com o sistema disponibilizado

São Paulo E Região, Brasil

Ensino Superior, Business/Commerce, General, A - 99.78%

PathwayConnect is a one-year educational program that mixes the flexibility of online academic courses, religious education.

Bachelor Of Technology - Btech, Análise E Desenvolvimento De Sistemas, Fatec Zona Sul - Faculdade De Tecnologia Dom Paulo Evaristo Arns

High School/Secondary Certificate Programs