Damien Belaud Email & Phone Number

Bordeaux, FR

Bordeaux, Nouvelle-Aquitaine, France

- Front-End Development: crafting dynamic web applications using Bubble.io's platform for front-end design and functionality.- Back-End Database: utilizing Xano to design and structure backend databases for efficient data storage and management, and establishing API connection between Bubble front-end and Xano backend.- Optimized Data Performance &.

Bordeaux, Nouvelle-Aquitaine, France

- Front-End Development: crafting dynamic web applications using Bubble.io's platform for front-end design and functionality.- Back-End Database: utilizing Xano to design and structure backend databases for efficient data storage and management, and establishing API connection between Bubble front-end and Xano backend.- Optimized Data Performance &.

Paris, Île-de-France, France

Learning the basics of different programming language: HTML/CSS, Ruby, Ruby on Rails, Git, GitHub.

Paris, Île-de-France, France

- Operational supervision of the reception (2 front desk supervisors, 2-night auditors, 5 front desk agents) - Vice president of the green committee (lead actions to improve the ecological footprint of the hotel, ex; creation of a housekeeping program to reduce the number of rooms cleaned and used sheets and towels) - In charge of the digitalization of the.

France

- Importing a unique handbag concept from Asia to sell in the French market- Selecting Asian suppliers and negotiating product prices, managing the importation process- Conceiving the marketing aspect of a company by creating a brand, designing its identity, and developing an e-shop platform - Planning and monitoring the company's budget, controlling cash.

Los Angeles, California, United States

Front Desk Supervisor:- In charge of delivering a unique experience to our guests.- Creation and development of an intern loyalty program (personalized welcome/ departure letter, welcome gift, following guest satisfaction during their stay).- In charge of Training news Front Desk Associates and creation of a "Training Bible".- Participating in the weekly.

Los Angeles, États-Unis

Woow Accomplishments: - Employee Of The Month Nominee.- Check-in Satisfaction from Guest Surveys: 9.0/10. - Name mentioned 21 times on TripAdvisor/Surveys. (The Spirt To Serve Diploma received 2 times) - Promotion as a Front Desk Supervisor after 6 months. - Bonvoy Enrollments Leader for 3 consecutive months (54 enrolments). At Your Service Operator.

San Diego

- Dealing with check-ins and check-outs - Bringing in extra revenue for the hotel (top seller ranking in the upgrade incentive program)- Blocking rooms and managing inventory- Using software related to Front Desk operations such as Opera, HotSOS, and Zingle.

Beijing City, China

• Crowne Plaza Lido Hotel 5* - Trainee Management
• Development the concept of Char restaurant
• Training new staff and managing a team of 5 people
• In charge of V.I.P events
• Developed my abilities to manage in an international team

Phuket, Thailand

• Grand Mercure Hotel 5* - Trainee Management
• Management of the breakfast room (600 covers) and events (meetings and VIP dinners)
• Management of internal projects (creation of a menu: marketing and sales)
• In charge of international guests
• Learned to work in a different culture

Région De Bordeaux, France

• I was in charge of the organisation of the annual Gala reception for the school. My principal mission was:
• Managing a budget of 15K€, with 300 guests
• Managing a team of 8 people
• Valuable managerial experience with a large-scale events project

Région De Bordeaux, France

• Hotel Mercure 4* - Training during Vatel
• Accounting department
• F&B department (cook, banquet, bar)
• Front office department

Les Sables d'Olonne - France

• Hotel les Roches Noires 3* - Internship
• Opening hotel, and managing reception single-handedly
• Welcoming guests, preparing hotel visits and accompanying guests
• Check-Ins and Check-Outs (invoiced and took payments)
• Management of the breakfast room (organisation, stock)

France

• Hotel Le Calme des Pins 3*Breakfast service
• Managing and cleaning the breakfast roomHousekeper
• Cleaning of the rooms
• Cleaning of the common facilities

France

• Hotel Le Calme des Pins 3*Housekeper
• Cleaning of the rooms
• Cleaning of the common facilities

Master Of Business Administration - Mba

The MBA program was focusing on these topics: - International Marketing Management - Organizational Behavior and Global Leadership.

Mba With Major In International Hotel Management

Hospitality Management in partnership with the Vatel Institute of Hospitality and Management at Alliant International University - Sales.

Bachelor'S Degree In International Hotel Management, Hospitality Administration/Management, Distinction : Satisfactory

- Human resources - Operational Auditing - Financial Analysis - Economy of Tourism - Marketing - Economy - Wine spirit - International.

High School Diploma, Science Major