* Oversee the smooth running of the business. * Responsible for developing strategies to hit sales targets and for staff, financial and daily operational management.* Create and promote competitive travel products to meet the demands of the travel market, which include online bookings and tailor-made trips. Source products and destinations to meet consumer demands for bespoke travel and sustainable tourism* Promote and market the business, sometimes to new or niche markets. Implement alternative and innovative ideas for achieving new business* Train the sales team on how to sell travel products and tour packages, motivate them to hit their targets and ensure the profitability of the company. * Oversee the recruitment of staff, payroll matters and staff training, and organize incentives and bonus schemes. * Take part in familiarization visits to new destinations, to gather information on issues and amenities of interest to consumers. Stay up to date on domestic and international travel trends.Attend webinars, conferences and other educational programs* Deal with customer enquiries and complaints. Resolve any problem that arises regarding the trip for the customer. Provide all relevant and essential information to the tourists regarding their travel like guides, itinerary, brochures, and maps.* Liaise with travel partners, including hotels, transportation companies, guides, tourist boards, etc. to renew contracts, manage bookings and schedules, often a year in advance

ACCION International in an NGO whose mission is to give people the financial tools they need to improve their lives and this way enhance the prosperity of their communities• Represents the president by welcoming visitors, reviewing correspondence; arranging company dinners and other corporate functions; answering questions and meeting requests directed to the president.• Helps key executives, serving as liaison between them and the president.• Arranges corporate travel and meetings by developing itineraries and agendas; booking transportation; arranging lodging and meeting accommodations.• Completes projects and special assignments by establishing objectives; determining priorities and monitoring progress.• Maintain contact with the members of the board of directors, bank directors all over South America and donnors.

I was part of a multidisciplinary team working at the Franciscan's Children Hospital in Brighton Massachusetts, in their Early Intervention Program. Early Intervention refers to the services and supports that are available to babies and young children with developmental delays and disabilities and their families. It may include speech therapy, physical therapy, and other types of services based on the needs of the child and family.• Organizing office operations and procedures.• Design and maintain a filing system, managing databases, organizing meetings, reviewing and approving supply requisitions.• Managing calendar for the team• Providing historical reference by defining procedures for protection, retrieval, transfer, and disposal of records.• Keeping management informed by reviewing and analyzing special reports; summarizing information, taking meeting minutes• Liaising with staff, providers and clients• Preparing letters, presentations and reports. Dealing with correspondence, complaints and queries• Providing support to the staff on specific projects: working with children with development delays in the classroom, home visit with Spanish speaking families.• Translating documents and acting as an interpreter.

ESR is a nonprofit organization that collaborates with educators in middle and high schools to help them create a schoolwide community of learning that integrates academic, social, and emotional development, and prepares each and every student to succeed.Provide support to managers, other employees, and office visitors by handling a variety of tasks: greet and assist visitors, screening phone calls and routing callers to the appropriate party, filing, generating reports and presentations, setting up for meetings, generating reports, create presentations, and transcribe minutes from meetings.

Keying data input as required in relation to the mainframe computer systems.Assisting in the preparation of any necessary computer run control documentation. Filing.