Belén Ramos, Cnc Email & Phone Number

Austin, TX, US

Manages usage, adoption and retention for Tier 1 & 2 Bloomerang customers. Draws from fundraising/development experience to provide high-level strategic guidance to non-profit customers to maximize product usage. Works cross-functionally with support and sales to identify upsell opportunities and reduce churn risk.

Worked directly with Tier 3 customers with high-churn risk; managed contract inquiries, led product demos and drove product adoption.

• Responsible for overseeing and soliciting investments and donations for ColdTowne Theater’s initiative to rebuild after losing its blackbox theater in 2020.
• Generated $8,000 from 90 individual donors during Amplify Austin, Central Texas’ annual day of giving. Created detailed campaign plan and wrote all email and social media solicitations.
• Created comprehensive major donor and investor solicitation plan. Built relationship tracking system, created comprehensive collateral to share with donors and coached co-owners of theater to make major gift asks.

Austin, Texas Metropolitan Area

• Led the design and implementation of a comprehensive cultivation, communication and solicitation strategy that appropriately and consistently promotes retention and advancement of Austin Pets Alive!’s major level.
• Managed ongoing relationships with portfolio of 140+ stakeholders – proactively identifies lapsed and at-risk donors and implemented individualized retention strategies that resulted in a 73% retention rate over.
• Generated mid-level giving report by analyzing raw data and creating an accessible, visual dashboard for review by colleagues and leadership.

• Managed and implemented projects to promote the advancement and retention of the Center for Child Protection’s philanthropic group, the Guardian Angel Society.
• Managed list of 300+ major donors; handled personal portfolio with individual donors and connected them with funding opportunities that aligned with their interests and values.
• Crafted all mass communications to the Guardian Angel Society members: email blasts, mailings, giving appeals and pledge statements.
• Created and analyzed custom donor reports in Raiser’s Edge to identify opportunities for stewardship, resulted in recapture of lapsed donors.

• Updated donor records, activity/involvement codes and event RSVP’s in university donor database.
• Processed gifts, generated receipts and assisted in resolving gift-related issues for donors.
• Provided administrative support to Major Gift Officers

San Marcos, TX

Chief student administrative officer of KTSW charged with fulfilling the mission of KTSW and supervision of the entire student staff through the designated department heads.