Belinda De Bruyn Email & Phone Number

Calgary, Alberta, Canada

Vancouver, British Columbia, Canada

Calgary, Alberta

• Assisted customers in the rental shop, including checking customers in and setting skis andsnowboards to fit the customer• Processed POS transactions and issued out tickets for the ski hill and tube park using ResortSuitesoftware and UKG Pro/UltiPro for scheduling• Screened guests in accordance with the COVID-19 safety process, such as checking vaccinationstatus• Followed cleaning/sanitization health and safety processes in the rental shop to ensure the safety ofstaff and guests

Calgary, Alberta, Canada

• Processed POS transactions, including cash and credit purchases and refunds• Maintained a satisfactory email sign-up rate aligned with daily goals set by management• Followed set processes to manage the fitting room, including greeting and assisting customers,keeping the fitting room organized/clean, returning clothes from the fitting room to the salesfloor, andensuring a safe environment for customers• Provided customers with product information and assistance to help drive sales

Calgary, Alberta, Canada

• Engaged and collaborated with a variety of mentors and participants• Gained knowledge of store operations, customer service, and health and safety regulations• Utilized MS Office applications, primarily Excel and Teams• Upon the completion of weekly workshops and meetings, I was selected for the paid summerinternship position at Old Navy and later offered a permanent position