Participated in and supported the execution, measurement and continual improvement of learning initiatives ensuring our leadership model is practiced through all levels of the organisation (across Australia and New Zealand). Key responsibilities in this position included:– to consult and manage internal customers– design learning solutions– lead and manage multiple large scale projects simultaneously– coaching teams- supporting the national Commercial agenda- facilitate and assess Diploma Business/Management- instructional design- project lead and support of national special projects

Developed, coordinated and implemented training and development initiatives and programs throughout Australia.Key Responsibilities included:- develop and implement programs and processes around induction, customer service and selling- monitor, coordinate and facilitate Diploma Business/Management- identify performance gaps and implement training solutions to address these needs- succession planning and subsequent talent management- promote learning and development- identify and anticipate future business needs- build relationships- recruitment and selection