I supervise all administrative tasks and routine issues independently ensuring high quality standards within time restraints. I organize complex calendars and domestic/internal meetings and conference calls. I monitor all travel activities including domestic and international flights, Visas, and travel documents. I process all business expenses in a timely manner, conduct onboarding and training of new hires, and I9 verification. I conduct and maintain meeting surveys, analyze responses, and report results.• Recognized by senior management as a key team source by proactively fostering relationships with major internal/external client contacts.• Collaborated cross-functionally to ensure efficient coordination of information, phone reversion, and email correspondence.• Led end-to-end general office functions involved in operations automation and client correspondence management.• Developed and demonstrated solid knowledge of firm-wide and service line-specific tools, processes, and databases to ensure seamless flow of all functions.• Assessed and mitigated complex day-to-day administrative issues leveraging exceptional conflict resolution strategies.

I headed day-to-day activities surrounding data management, presentation, and creation of sub groups for several marketing aspects, including workflow, product inventory costs and analysis, disruptions, and exceptions to enhance overall performance. I dealt with customer complaints, created PowerPoint presentations, and processed invoices for all marketing expenses and purchase orders/invoices in SRM system. I oversaw advertising and promotion budget, produced budget spreadsheets, created and distributed monthly budget reports, and coordinated meetings.• Coordinated between several cross-functional teams to foster and nurture functioning interdepartmental relationships.• Oversaw 2 department administrative assistants and marketing/PD product closets leveraging excellent organizational skills.

Arrange domestic and international travel, prepare time and expense vouchers• Prepare client presentations, proposals and invoices• Coordinate meeting dinner events for AERS PPD’s (Partners/Principals & Directors)• Provide Administrative Support at the AERS Spring Seminar and ARC (Advancing Responsive Consultations Workshop) Seminar and ERS All Hands events• Serve as point person for distribution of monetary prize certificates for ERS All Hands event• Facilitate and host peer “Connections” sessions and discussions• Provide PowerPoint and Word technical assistance to colleagues as needed