Del Mar College - Corporate Services delivers high quality, in-demand training. Our mission is to upskill and retool the Workforce of Business, Industrial and Government partners.o Administrative Director responsible for driving the strategy and execution of the business revenue, employee engagement and development and operational excellenceo Initiated and implemented horizontal organizational matrix in an effort to align resources and customer-centric workforce training programso Led the vision for the design, development and implementation of a new contact manager CRM tool to increase client interactions, marketing campaigns and sales dashboard reportingo Maximize and leverage 3rd-party Education Partner relationships to expand brand, market share and mindshare with internal and external clients

Del Mar College - Corporate Services delivers high quality, in-demand training at an excellent value to your business. Our mission is to upskill the talent and development of your employees and champion a continuous learning culture.o Responsible for selling and providing clients with customized training solutionsPrograms: Workplace Competency Skills, Safety, Industrial Trades, Business Toolso Collaborated with Instructors in the development and delivery of training contento Coordinated all training details to ensure a seamless and positive customer experienceo Cross-collaborated with various College resources to achieve program requirementso Initiated and partnered with Dean to drive the regional workforce initiative upskillcoastalbend

o De La Cruz Family – single-parent vocation, mentor, strategic advisoro St Vincent de Paul Catholic Church – active ministry lead and parishioner for over 15 yearso Con Mi Madre – mentor for high school Latina students to graduate and pursue collegeo Mobile, Loaves & Fishes – team lead to ensure the delivery of meals to food-insecure communitieso Ronald McDonald House Charities of Central Texas – active volunteer and financial supportero Proactively sought-out opportunities for continuous learning, networking and developmento Leveraged and utilized transferrable skills of servant leadership and program management

ORGANIZATIONAL LEADERSHIP ROLE• Managed Workforce Diversity program in the SMB business segment (800 employees)• Measured and reported results to Executive leadership and Management Teams• Led Diversity Action Councils to improve culture, career development, communications• Employee satisfaction improved by 7 percentage points year-on-year

TEAM MANAGEMENT ROLE• Drove annualized technology sales of $125M (hardware, software and services)• Exceeded sales targets by proactively managing sales activity and business metrics• Coached, developed, mentored and motivated team members• Engaged in closing business and proactively managed the opportunity pipeline • Led the development and implementation of an online Sales forecasting tool• Co-founder and co-leader of the company’s first Hispanic Employee Resource Group

MID-LEVEL MANAGEMENT ROLE• Responsible for the vision and execution of business upstart in medium-corporate sector• Grew the business from $8M to $228M over a 6-quarter period (12 to 35 employees)• Doubled daily revenue year-on-year from $500K/day to $1.0M/day• Responsible for opportunity pipeline, quota distribution, incentives and attainment• Exceeded business metrics, sales productivity targets and employee development goals• Conducted weekly Top Opportunity Reviews and Quarterly Account Reviews• Engaged directly with the customer to close business and address customer experience• Collaborated with Marketing and Sales Ops in implementing / driving key business programs• Worked through the company’s first historical company-wide reduction in workforce• Regional Sales Manager of the Quarter, Q1 FY01

MANAGER ROLE• Managed and led an inside account team for the Southeast Region• Closed out multiple quarters at over 100% of plan• Sales Manager of the Quarter, Q2 FY00

ROTATION DEVELOPMENT ROLE• Responsible for improving communications between Sales & Marketing• Worked closely with Sales Operations to improve online tools and increase Sales adoption

INDIVIDUAL CONTRIBUTOR ROLE• Responsible for acquiring new business and managing existing customer relationships• Consistently attained 100%+; acquired 55 new accounts in Texas Region• AE of the Quarter in Leasing, Q2 FY99