Belinda Hannah Email & Phone Number

Dayton, Ohio Area

Implementation Consulting Services - Epicor Software, Manufacturing / Supply Chain FunctionalAdvisory and implementation services to address manufacturing, customer relationship management, supply chain, and other business needs. Includes: GAP analysis, Business Process Mapping/Re-engineering, and related best business practicesSupport and provide high level of commitment to client success, providing timely and quality services that are aligned with documented project scope.Develop implementation tools and consulting training aids.Assist the customer in the development and testing of new business processes, capabilities and supporting technologies.Assist clients with Epicor implementation within the Aerospace and Defense industry. Act as mentor to incoming consultants with little exposure to A&D. Assist in pre-release quality testing of new program development features.

Dayton, Ohio Area

Provide full Epicor Software ERP implementation services. Project management expertise to assist clients with coordination of tasks and to guide clients through the methodology for implementation. Provide training services, troubleshooting, upgrades, process improvement services, proof of concept, testing, and go-live support.Provide knowledge and talents when needed to other internal Plante Moran resources outside of Epicor implementations.

Assist clients with implementations, business process reviews, and software process improvements. Perform project management and education/training. Have been part of the Help Desk team to trouble-shoot and answer customers' questions and concerns. Developed training material and user guides.Functional areas of expertise: Production Management, Scheduling, Sales Management, Quote Management, Engineering, and Inventory Management.

Assisted commercial companies with the implementation and/or troubleshooting of Epicor Software. Performed Supply Chain Management and Analysis. Provided workshops surrounding manufacturing, finance, and general business management. Provided general business consulting. Worked with companies to develop internal and inter-related metrics.Performed business process blueprinting. Worked with clients in regards to project management.

Performed program management duties within a major program with the USAF. Act as liasion between system integrator and the customer. Considered an ERP Subject Matter Expert (SME) for Commercial Off the Shelf (COTS) programs which included (but was not limited to): Schedule/Cost Management, Program lead for Fielding, Approvals of related deliverables in respect to the Government, and responsibility for budget of Fielding activities. Clearable.

Trained, setup, simulated, and advised on major core areas of the Epicor Software. Produced results and successful completions for Field Service, Customer Relationship Management, and Supplier Relationship Management. Worked with smaller companies and also worked to implement larger, multi-company sites as well.

Managed project team for successful implementation of Vantage System. Coordinated resources to incorporate business processes which led to a successful implementation. Provided a wide knowledge of the manufacturing industry; recommended appropriate training for end users, and used available outside resources when necessary. Effectively assisted in the development of security levels for the ERP software, in accordance to ERP access protocol and internal controls. Developed procedures and work instructions for use of the ERP software for all users leading to the creation of various users' manuals in addition to providing changes and updates to the current ISO documentation.

Responsibility for the creation, edit, and redesign of business process models that include high level and indentured level models while the Contract Depot Maintenance (CDM) program undergoes a major transition from AFWCF reimbursement funding to Direct Cite funding. Maintenance and update to CDM website available via the intranet in accordance with government Internet policies. Maintain and update transitional metrics while the CDM program transitions. Team member responsible for the consideration and/or implementation of a HQ AFMC sponsored initiative MRPII/MRO package to the Air Logistics Centers (ALCs). Analyze current business processes/systems and compare to functionality of the generic Commercial-Off-the-Shelf (COTS) programs through the use of Value Stream Mapping. Assisted committees to develop, change, or use current business processes in respect to the Concept of Operations (CONOPS). Ensure the philosophies/methodologies of lean, six-sigma, and TOC are maintained. Provide change management input to promote, communicate and create awareness of this initiative.• Created and maintained current procedures and definitions in conjunction with Customer Metric data gathering and reporting. Processed Ad Hoc requests for performance measurement data and analysis for incorporation into Director of Logistics briefings. Assisted Air Logistics Centers (ALCs) with production of monthly reporting and analysis of Supply Management Mission Area (SMMA) performance indicators.Responsible for financial reconciliation of Military Interdepartmental Purchase Requests (MIPRs). Coordinated efforts with DFAS to ensure corrections were accomplished to the system through the use of journal vouchers and account postings. Accomplished reconciliation of a fund code, which included approximately 100 MIPRs worth over $104 million. Found credits totaling over $1 million through reconciliation efforts of fund codes.

Performed forecasting duties. Maintained retail pricing, and quoted customers. Performed Customer Service duties. Involved in product design and costing in a teamwork environment that included engineering, quality control, purchasing and accounting. Was a team member that evaluated, discussed, and implemented process improvements both in the office and on the shop floor.