Outcome-oriented professional who is passionate about customer experience, developing viable solutions, and using data-driven methods to measure results.I believe in continuous improvement and that trust, diversity and open communication are the key elements for success.
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Product Information ArchitectEricssonGothenburg, Se
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Product Information Architect And Area Product OwnerEricsson Jan 2020 - PresentGothenburg, Vastra Gotaland County, Sweden- Evolution of product information to support user and business needs.- Technical leadership and governance of product information architecture.- Improvement prioritization and backlog management.- Analytics expert group leader.- Process improvement and ownership.- Previously, budget setting for the supplier assignment.
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Product Information Lead | Team Lead | Senior Technical WriterOpentext Oct 2010 - Jan 2020Gothenburg, Vastra Gotaland County, Sweden- Team leading, project management, and release management.- Qualitative and quantitative user research.- Technical content development.- Process development.- Content strategy and governance. -
Technical Writer | EditorStreamserve Software Private Ltd Aug 2004 - Oct 2010Gothenburg, Vastra Gotaland County, Sweden- Technical content development.- Editing.- Style Guide development and ownership. -
Sales Support Tools CoordinatorCardo Ab Apr 2003 - Aug 2004Gothenburg, Vastra Gotaland County, Sweden- Training of sales teams (CRM and e-Commerce software).- Technical project management. - Technical support and IT administration.
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Program Coordinator And Data AnalystRoyal Bank Of Scotland Business Jan 2001 - Dec 2002London, England, United Kingdom- Financial reporting and operational data analysis.- Financial governance. - People analytics. -
Business AnalystDepartment Of Human Services, Victoria, Australia Oct 1999 - Nov 2000Melbourne, Victoria, Australia- Business process analysis.- Tender documentation and evaluation matrix. -
Various - Customer Service | Project Office CoordinationAnz Sep 1996 - Nov 1999Melbourne, Victoria, Australia- Customer service. - Project planning and milestone tracking.- Issue and risk monitoring.
Belinda Gault Skills
Belinda Gault Education Details
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High Distinction Average -
Svenska För Invandrare (Sfi) -
Psychology / Health
Frequently Asked Questions about Belinda Gault
What company does Belinda Gault work for?
Belinda Gault works for Ericsson
What is Belinda Gault's role at the current company?
Belinda Gault's current role is Product Information Architect.
What schools did Belinda Gault attend?
Belinda Gault attended Rmit University, Curtin University, Folkuniversitetet, Deakin University.
What skills is Belinda Gault known for?
Belinda Gault has skills like Training Course Development, Product Information Management, Arbortext, Technical Illustration, Ux Research, Screencasting, How To Videos, Usability Testing, Data Analysis, Jira, Agile Methodologies, English.
Who are Belinda Gault's colleagues?
Belinda Gault's colleagues are Khushabu Khandelwal, Kersten Kühn, Shuo H., Michelle Sanderson, Nabila Adjal, Gilbert Gogoe Amoah, Riccardo Saruis.
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Belinda Gault
Auckland -
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3ups.com, ups-scs.com, metroglass.co.nz -
1opentext.com
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