Belinda Letts Email & Phone Number

Melbourne, Vic, Au

Sydney and Melbourne Home Showsp: 03 7043 1414 e: belindaletts@eea.net.au

Yarra Valley & Dandenong Ranges

I am a qualified civil marriage celebrant and extremely passionate about what I do. Moments that matter should be matched with people that care. I will craft couples intricate details by writing a light hearted ceremony. A ceremony should be fun, heartfelt and a stress-free experience. I take great pride to tying that all together for my couples and delivering with love, laughs and sincerity. As a business owner, I do everything from accounting, marketing, sales, setting up systematic processes and procedures. Whilst working full-time I limit my business to 20 ceremonies a year. weddingbelle.celebrant@gmail.com www.weddingbelle.com.au https://www.instagram.com/wedding.belle/https://www.facebook.com/weddingbelle.australiahttps://www.easyweddings.com.au/MarriageCelebrant/YarraValley/WeddingBelleCelebrant/

Digital Marketplace• Build and manage relationships with clients, providing advertising solutions. • Educating clients how to use SaaS program (CRM) included with digital marketing. • Ability to work with client to update marketing, provide sales and marketing tips. • Educating portfolio of clients by understanding their business, analytics and return on investment. • Working with business owners or marketing managers defining a clear roadmaps of activity and identifying opportunities to help clients grow bigger and faster. • Updating systems management maintaining customer records, pricing, marketing strategies, current goals and 3-5 year plans. • Autonomy in managing my portfolio. Exceptional time management, juggling a portfolio of up to 500 clients, outbound sales, inbound sales, retention, storefront updates and regular digital marketing support. • Outbound sales, inbound sales, referral sales and selling of packages which will help businesses get closer to their goals. • Use of internal CRM, systems management and administration systems (emails & microsoft programs) • Reporting and foresting portfolio growth, monthly, quarterly and weekly. • Supporting new team members with mentoring and training. Training staff to become account managers.• Use of my own social media and networks to build a positive brand image. • Creating content for webinars and public speaking to live audiences https://vimeo.com/794732012 • Representing brand at Australia Wide networking conferences. Creating presentations and training on subjects during events.

Melbourne, Australia

• Outbound sales for digital marketing and SaaS.• Working with business owners or marketing managers defining a clear roadmaps and identifying opportunities to help clients grow bigger and faster.

Toowong, Brisbane

Figs on Sylvan has opened it’s doors as a brand new events venue in 2017. The installation of state of the art facilities has transformed Figs on Sylvan to a premium events venue in Brisbane. This venue is situated in the heart of Toowong, and has the inner-city convenience for guests with ample car parking, transport options nearby. This venue is ideal for corporate events, weddings, award nights, launches, parties and sporting occasions. The options are limitless at Figs on Sylvan and my job is to show the world what a premium, desired events venue this wonderful venue is through re-branding and business development, whilst assisting events turn their dreams into reality.• Create packages for events, weddings & conferencing.• Create vision for new business development.• Produce wedding kit, conference kit & event kit.• First point of contact for all wedding, conference & event enquiries.• Create diverse menu options with the operational team appealing to functions & events.• Strategically price packages & menus.• Convert enquiry leads into confirmed business & assist clients turn their dream function into a reality.• Represent the company at corporate and networking events, as well as exhibitions and trade shows.• Create processes and procedures, including setting budgets, tracking sales, forecasting and devising financial targets.• Liaise with functions & weddings in the lead up working together with the finer details of the event planning.• Create event booking forms (like wedding planning guides) to make it easy for the client to finalize their event requirements. Inclusive of recommended timings, floor-plans, legalities, recommended suppliers lists, event planning checklists, FAQ's & a final details confirmation. • Social media content creation; www.facebook.com/figsonsylvan/ • Create marketing collateral & marketing plans for long term growth, showcasing to clients Figs on Sylvan's full potential. www.figsonsylvan.com.au/

Brisbane, Queensland, Australia

• First point of contact for all wedding and honeymoon enquiries.• Represent Daydream Island at all wedding trade & consumer shows (Australia wide) singlehandedly gathering record number of leads for destination weddings & honeymoons. • Convert wedding sales leads into confirmed business.• Implement new strategies to increase revenue from the wedding market each year.• Manage “Daydream Island Weddings” Facebook page and Instagram account targeting brides and captivating conversation resulting in retaining consumer loyalty & referrals.• Strategically managing “Daydream Island Resort and Spa” Facebook page including finding user generated content, scheduling and responding to daily posts, as well as uploading advertisement campaigns to target markets. Monthly I summarise the businesses growth and engagement rate per post and campaign.• Quote each client once differentiating their event requirements.• Use online hotel systems; Events Perfect & Opera.• Launch innovative new wedding package to incentivise short-lead business.• Monitor and track wedding sales figures, daily, weekly and monthly with the goal to improve on the previous year’s conversions, KPI’s & beat personal goals.• Work with DOM where to market the wedding business (print and online). Find innovative wedding marketing opportunities. Review performance and updating online wedding directories yearly.• Ran and hosted a “Wedding Open Day” weekend on the island – showcasing many couples the entire wedding experience which lead to converting over 90% of attendees. • Enforce policies, procedures, processes and templates to make the weddings department systems time-efficient & agronomical.• Assisting departments such as retail sales, networking and on-island events.• Work with the Sales and Marketing team to achieve overall growth of the business.

• Coordinating weddings of up to 150 pax, and coordinating functions of various sizes.• Sales and marketing of venue. • Site inspections. With a high inspection to sales conversion rate.• On site management of the event, catering to the couple’s needs to make their day as perfect as possible. Weddings include; ceremony, time management, and running the entire wedding reception.• MC duties for all weddings. • Managing a team of up to 10 staff. • Administration of event. • Strong communication and relationships with my clients.• Full planning in conjunction with Bride & Groom.• Recently have been working for our sister venue, Marybrooke Manor, working on the reception desk, checking in accommodation, taking wedding and event inspections, and overall office administration. I was also one of two employees sent to Australia’s biggest bridal expo, hosted at the Royal Exhibition Building, representing Sales for Marybrooke.In 2013 and 2014, Chateau Wyuna won the ABIA (Australian Bridal Industry Academy) number one Wedding Reception Venue in Australia. Last year we also obtained best wedding coordinators in Victoria, as well as Victorias best in house MC’s. The business averages 180 weddings a year.

• Supervising a team up of up to 30 employees in a restaurant that holds up to 900pax.• Organising meal delivery either alternating meal drop or a buffet.• Coordinating with head chefs, supervisors, department managers and food runners.• Planning meal timings, and constant communication in the kitchen. • Responsible for dietary requirements. • Briefing and debriefing staff.• Ordering stock and writing evaluation reports.I was casually employed by Peter Rowland Catering at Flemington Racecourse on all race days. I worked various roles within the restaurants, at major music festivals and during functions, until I progressed to Meals and Pass Supervisor on a permanent race day basis for 3 years.

Bachelor Of Business Administration (B.B.A.), Marketing

Advanced Diploma, Hospitality Management