Belinda Brown work email
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Belinda Brown personal email
As a leader with both corporate and agency experience, I translate ambiguity & vision into action. I have led a number of exciting, transformational projects that have enhanced customer experience, brand awareness, and operational efficiency with a high level of client service and satisfaction. My focus is solutions delivery and everything required to make it happen.Areas of expertise:LEADERSHIP: Strong ability to strategically solve problems with uncompromised results and passion for building teams that drive innovation and deliver results. As a leader, I am passionate about individual and team engagement and creating an environment of collaboration where each member takes pride in their work.SOLUTIONS DELIVERY:My experience includes implementing methodologies specific to transformative projects and initiatives. I’ve introduced documentation processes, new technologies and functions, all with a focus on the end user and customer experience. I am a leader of strategic initiatives and a guide through execution and delivery. I have delivered 1st to market solutions for fortune 500 companies delivering on KPI’s and overall market objectives. CLIENT SERVICE:I cultivate deep relationships at high levels with both clients and purchasing decisions makers and bring a solid understanding of clients’ needs to articulate solutions and benefits while driving the highest level of client service.DIGITAL MEDIA: As a Digital media professional and strategist, I focus on driving revenue through content development and integrated media solutions across digital, mobile, video, print and experiential platforms. Proven business skills include: presenting, prototyping, and the ability to sell integrated business opportunities and solutions to a multitude of stakeholders.
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Senior Director, Client SolutionsRogers Communications 2011 - 2014Toronto, Canada AreaAccountable for developing strategy and integrated solutions in collaboration with clients, sales teams and Rogers Brands to deliver on client campaign objectives. Led a team of 15 with 7 direct reports in different disciplines to execute all digital media and integrated programs.• Enhanced the department to formalize strategy, introducing a digital first mind-set and processes including the structure of a PMO, statements of work, resource management, development best practices and delivery standards. • Led the team to deliver the first responsive site for the company • Bridged relationships between business units to build collaboration and common goals on project initiatives and customer deliverables -
Director, Creative & Client SolutionsRogers Communications 2008 - 2011Toronto, Canada AreaAccountable for executing digital strategies for clients, internal brand projects and managing a team of 22 in Toronto and Montreal. • Realigned the department, created role clarity, and introduced new processes. Resulted in a more collaborative environment with reduced turnover and increased team engagement as well as increased time to market and quality for all client campaigns and programs.• Built a custom content and community solution for CDN and US markets and ensured ADA compliance. Developed up sell opportunities that resulted in increased revenue YoY. • Led the team to deliver the first windows 7 app for the media division.• Oversaw and led the project which transformed the current hosting provider into a full service infrastructure that enhanced the customer service and product offering.
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Program DirectorCritical Mass Oct 2006 - Mar 2008Toronto, Canada AreaManaged and led the PMO while working directly with clients. Provided senior level support on all pitches developing strategy, pitch budgets and timing. Onboarded new business and oversaw the management of client projects and satisfaction.• Oversaw all projects in the business unit, ensuring the creative, technical and QA teams delivered a high quality solution on time and budget. • Worked with CFO to ensure monthly targets and budgets were on track.• Rebuilt the relationship with a dis-satisfied client that resulted in repeat business. -
Sr. Project ManagerTbwa Toronto 2002 - 2006Toronto, Canada AreaManaged and led all digital projects from inception to delivery.• Turned a digital loyalty client account around which resulted in an increased digital spend YoY.• Built and delivered a national online “Ad Builder” solution for a car client, presented the solution in multiple provinces and trained staff to use the tool. -
Project ManagerCommunicopia Inc. 1999 - 2002Toronto, Canada AreaWeb and Application Development company that focused primarily on the financial services industry. Creators of “The Fund Library” and “F/A Connect”.Managed and led all Digital projects from inception to delivery.• Managed the firm’s highest profile projects that resulted in over $1M in revenue.• Formalized and rolled out a process company wide for client management and expectation setting.
Belinda Brown Skills
Frequently Asked Questions about Belinda Brown
What is Belinda Brown's role at the current company?
Belinda Brown's current role is Leader | Digital Media | Client Service | Solutions Delivery.
What is Belinda Brown's email address?
Belinda Brown's email address is be****@****ers.com
What skills is Belinda Brown known for?
Belinda Brown has skills like Digital Media, Client Services, Solution Development, Online Advertising, Team Leadership, Digital Strategy, Product Innovation, Customer Satisfaction, Project Management, Senior Stakeholder Management, User Experience, Pre Sales.
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