Customer Service Representative
CurrentOrder processing and input medical supply orders into supply chain software great plainsInform customers of utilization constraints, if the amount requested exceeds the established utilization ratioMaintain order corrections, notify customers of pricing errors and back order communication Check available inventory, provide delivery information on open orders and product inquiriesResearch shipment discrepancies (over, short and damages) and reply to customersIssue return authorizations, issue credits and other AR transactionsWork in fast paced multi-channel support environment of phones and e-mail