I was employed by a US-based e-commerce account (Grocery company). On a daily basis, I efficiently managed a minimum of 100 tickets, which involved a range of responsibilities such as guiding customers through their orders, retrieving crucial customer data, furnishing pertinent product details, and facilitating service cancellations. I was proficiently trained in Zendesk, Cloud talk, Foxtrot and routinely entrusted with administrative tasks.

I was employed by a prominent US-based telecommunications company. My daily responsibilities involved managing a minimum of 50 calls, which included helping customers identify issues with their accounts, clarifying any billing-related confusion, processing service cancellations, and providing comprehensive explanations of product information to customers.

I was employed by a prominent US-based internet service provider. During my tenure, I managed a workload of no less than 50 daily calls. My responsibilities encompassed aiding customers in setting up new devices, diagnosing and resolving problems as necessary, determining the necessity for technician visits, addressing queries related to our service and device offerings, as well as responding to inquiries regarding customer accounts.