Isabel Janela Email & Phone Number

Leading all stages of organised group travel from arrival until departure• Manage tour arrangements to ensure the product provides all services & experiences to customers as booked by the operator• Utilize time management skills to create daily program billboards/newspapers, execute on-tour payments and tour administration, in addition to organising and coordinating the daily program• Ensuring satisfaction of each guest’s experience by clearly and attentively communicatingwith all customers and by empathising with all guests with concerns or questions • Efficiently collaborating and coordinating between operation teams, suppliers and customers• Create and present commentaries on specific topics of interest, as well as on thevisited locations & their cultural and historical background

Worldwide

• I started teaching in the Fitness world in 1994 and taught thousands of Aerobics, Hip Hop, Step-Aerobics classes and workshops and obtained several licences in that field. After falling in love with the beauty of yoga I started to teach this art in 2004. • In 2020 I founded Scope of Stillness, a meditation, breath-work and mindful lifestyle channel to help people at work and home paying attention to the present moment in an accepting, nonjudgmental way • In 􏰂 2011 I created Lilatribe School of Yoga, based on an alignment Hatha Yoga style this yoga teacher training program was designed and developed to train new yoga teachers. A program accredited by Yoga Alliance.• From 2004 - 2018 I taught and worked in various centers and studios around Europe leading classes, personal training, workshops, retreats, alignment therapy sessions, and teacher training.

In my function as Cruise Director, I provide efficient leadership during river cruises on the Douro in Portugal. Part of my responsibility is to manage pre-cruise and on-cruise arrangements to ensure that the product offers the customer all services and experiences as promised by the operator. For me, one of the most gratifying ingredients of my position is to ensure the satisfaction of each guest experience by communicating clearly and attentively with all customers and by empathetically engaging with all guests who have concerns or questions. I manage passenger services, from activity programs and public announcements to the "welcome aboard" and disembarking briefing. I use my time management skills efficiently to create daily program billboards/newspapers, execute on-tour payments, and cruise administration. On a daily basis, I organize and coordinate the events on and off-board, as well as the entertainment programs. Well versed in the collaboration between operations team, suppliers, head of departments and ship’s crew. I routinely create and moderate talks and presentations on specific topics of interest, as well as on the places visited and their cultural and historical backgroundAccomplishments:Arranged and managed a new signature guest experience at APT Douro cruise in 2019

• Led adult group tours through Italy, France, Germany, Spain, Greece and Greek Islands, Benelux, UK, Czech Republic, Austria, Hungry, Switzerland• Groupsize of up to 35 guests on each coach• Responsible for managing pre- and on-tour arrangements to ensure the product provides all services & experiences to customers as promised by the operator• Created and delivered historical, informational and cultural commentaries and presentations during the tours• Guided and managed the groups throughout the entire duration of the European tour.

• Led educational student group tours through Italy, France, Germany, Spain, Greece and Greek Islands, Benelux, UK, Czech Republic, Austria, Hungry, Switzerland• Groupsize of up to 50 students from North American high schools• Responsible for managing pre- and on-tour arrangements to ensure the product provides all services & experiences to customers as promised by the operator• Created and delivered educational and cultural commentaries and presentations during the tours• Guided and managed the groups throughout the entire duration of the European tour.Accomplishments:• Recruitment and training of new TD hires during selection process in London 2008• Tour Director for the EF internet reality show Life On Tour in 2008

Dancing and acting engagements for stage, TV, film and industry shows.

Post-Graduation, Tourguiding

Actress, Drama

Language Interpretation And Translation

Yoga, Anusara-Inspired Yogateacher