• Conducted online research to gather information, efficiently entered data within deadlines, and verified and updated existing data, ensuring high quality• Collaborated with a team of dedicated data experts focused on delivering precise and reliable data to clients• Executed tasks related to data management, quality assurance, data lake management, machine learning and data analysis, process automation, and business intelligence analysis

• Identified and analyzed key CRM and transactional KPIs, including RFM and CLV, through upstream analysis• Analyzed datasets for algorithm development in Python and SQL, focusing on transactional data to compute indicators while ensuring consumer privacy• Engaged in business analysis to determine metrics for end-user monitoring and performance tracking, exploiting KPIs for decision-making• Developed and presented comprehensive reports and interactive dashboards to visualize KPIs, facilitating accessible insights for stakeholders, thoroughly documenting all processes and findings

• Leveraged Python for dataset analysis, data cleaning & visualization, statistical analysis, and interactive dashboard creation, including Streamlit and ShinyApp to extract insights for business decisions• Performed data modeling and SQL queries & analysis, optimizing database structure and integrity with practical use of Hackolade• Conducted an evaluation of data governance for operational efficiency, showing in-depth analysis and data strategy development• Investigated ethical dimensions of data science, focusing on privacy, security, data regulations, and responsible data use

• Managed relationships with suppliers, ensuring a seamless communication, supply chain and timely product availability• Provided customer service by addressing inquiries, resolving issues, and maintaining high satisfaction levels among customers• Enhanced the e-commerce platform’s efficiency by monitoring trends, competitors, and suggesting improvements• Analyzed and reported KPIs to measure the effectiveness of e-commerce strategies and operations