• Developing and refining product strategy for the region, with an eye on global as well as regional trends and requirements.• Leading the delivery and localisation of an Enterprise Student Information System across the APAC region.• Managing Cloud discovery projects and migration from on-premise to SaaS delivery.• Liaising with development and leadership teams in the UK, Australia, and the Philippines.• Engaging with users, senior executives and key stakeholders within Government to ensure products remain at the forefront of technology and in-line with statutory requirements and strategic aims. • Building brand recognition and reputation across the APAC region.

• National Management Team member within the Product and Technical streams.• Defined and managed the technical and strategic direction of a suite of Local Government software. • Reported to the senior executive and worked with peers to ensure collaboration and strategic planning. • Led a team of Development Managers and Product Owners, with over 100 staff as indirect reporting lines.• Coached and mentored team leads across business analysis, development and quality assurance roles.

• Senior Management Team member with ownership of the strategy and requirements prioritisation of a suite of Local Government software.• Backlog prioritisation and strategy co-ordination within an Agile (SCRUM) framework. • Led a team of business analysts through product discovery across multiple products.• Delivered strategic messages at UK-wide customer seminars, workshops, and annual conferences.

• Delivered technical services and end-user training to customers of Local Government software solutions throughout the UK.• Led the business analysis and technical author practice for formal requirements capture and documentation liaising with customers, sector stakeholders and Government departments.• Introduced Agile (SCRUM) practices to the business, moving away from waterfall design and development.

Part-time role, working to support PC World's retail customers with their technical and product-related enquiries.