Isabella Carter Email & Phone Number

Charlotte, North Carolina, United States

United States

• Provided daily care for a variety of pets, including feeding, grooming, andadministering medication as required.• Interacted with pet owners to gather necessary information about their pets' careand behaviors and communicated updates and concerns effectively.• Maintained detailed records of each pet's behavior, health, and treatments, ensuringaccurate information for pet owners and veterinarians.• Collaborated effectively with a team of kennel technicians to provide the highestquality of care.• Trained new employees on daily tasks.

Assisted and provided oversight of a research project carried out by a Plant Biology course, in which the abundance of invasive and native seedlings was quantified in soils of different depths. Watered plants in pots in the seedbank study and transplanting them for later identification. Assisted with providing student access to the growth room. Attended many of the Plant Biology lectures and presented a mini lecture on invasive plants to prepare students for the research project, as well as a data analysis presentation.

• Implemented new project to control inventory when receiving and stockingmerchandise in efficient manner.• Trained new team members on store policies, sales techniques, and productinformation, enhancing overall team performance.

United States

• Resolved customer complaints and inquires in a timely and professional manner,improving overall customer satisfaction.• Consistently met and exceeded sales goals by upselling techniques and in-depthproduct knowledge.