Aura Network is a company that provides key components and corporate communication services for the call center market, and also offers proprietary solution software for these services.1. Messenger app software development: July 2023 - OngoingA desktop chat application for internal communication among company employees, integrating features to monitor the status of call center agents and update functionalities.1.1 Responsible for overall frontend implementation1.2 Designed and implemented interfaces using React.js1.3 Managed event handling and state synchronization for real-time chat functionalities using WebSocket and Rest APIs1.4 Used Redux for integrated state management1.5 Developed a cross-platform desktop application using Electron.js, performed file creation, and deployment tasks1.6 Conducted testing, verification, and optimization tasks2. Enterprise softphone development: June 2023 - OngoingDeveloping and deploying a softphone software that allows call center agents to directly call or respond to customers during call center operations.3.1 Implemented responsive UI using HTML and JavaScript3.2 Managed state that decrypts encrypted customer information received from servers or sent during ARS calls3.2.2 Created installation files and implemented using Electron.js3. Call Center CTI (Call Distribution and Statistics Solution) frontend development: March 2022 - July 2023Developed and updated a web software for managing information in a call center CTI solution that distributes calls to agents, analyzing, statistical, and monitoring data received from hardware switches.2.1 Maintained and optimized the admin page using JavaScript, HTML, and jQuery2.2 Implemented real-time WebSocket data in a responsive manner using chart libraries 2.2.1 Refactored existing code to align with MVC design pattern and updated to an enhanced version 2.2.2 Managed data requests and communications with the database through Spring Controller