Bella Kirchner Email & Phone Number

Austin, Texas

Austin, Texas, United States

Austin, Texas

Austin, Texas

Founded and led the Learning and Development Department, Technical Writing Team, Research Team, and RFP Team and oversaw creation of department policies, procedures, and KPIs for all functions. Executive owner for high impact strategic initiatives with large enterprise customers, including health systems, health insurance companies, and state and local governments across the countryExecutive stakeholder for Model Community project in Travis County, which aims to improve social care referrals and health outcomes with a diverse group of organizations, including a funder, United Way of Greater Austin, medical school, community health and mental health organizations, and local school district.Directed research initiatives, including developing partnerships with universities on large research projects to measure correlations between social care interventions and improved health outcomes.Created go-to-market strategic plan and internal communications program, establishing cross-functional process to assess and triage feature releases and ensure various teams execute on efficient and effective go-to-market activities.Created internal marketing strategy, including creation of internal company newsletter, in order to create standardized pathways of communication.

Austin, Texas

Provided strategic planning and lead population health management program implementation efforts to transition organization from fee-for-service model to value-based care model.Increased departmental revenue from shared savings and care coordination fees by 700% in first year on the job. Led Merit-Based Incentive Program System (MIPS) strategy for ADC's 140+ providers with 2017 performance of 99 out of 100 points.Analyzed and monitored population health and quality data from payers and internal population health activities across primary care and specialties to facilitate timely program adjustments to achieve and maintain high quality objectives. Provided project management leadership in Population Health Management clinical and IT initiatives, software solutions, and data governance.Built and maintained high-risk, high-cost care management nursing program and care management protocols and directed team of care management nurses.

Austin, Texas

Optimized clinical and business processes and provided project management leadership, including leading technical, clinical, and operational projects.Analyzed clinical data to determine when to conduct Plan-Do-Study-Act (PDSA) cycles and conducted PDSA cycles around issues related to clinical workflow improvement.Drove data strategy for collection and analysis of clinical and social determinants of health data.

Austin, Texas

Partnered and engaged with executive leadership and front-line staff at large multi-site federally qualified health centers (FQHCs) around the country to conduct in-depth evaluations of training programs.Designed comprehensive EHR learning programs for clients, including training plans, curriculum and training materials, and program evaluation materials.

Austin, Texas

Founded the organization’s Learning and Development department and created a comprehensive education program, including authoring original curriculum, for multiple specialties and clinical roles.Project-managed large scale health IT projects and created and maintained project documentation, including gap analyses, project plans, requirements, task tracking, QA test plans, UAT plans, and user communications.Performed UX research, gathered through observation sessions, user feedback sessions, and support data, to create strategic solutions, prioritized according to value and risk, for EHR stakeholder leadership.Led clinical and administrative process improvement activities to optimize workflows across multiple specialties, including facilitation of meetings with cross-organization stakeholders.Managed the Learning and Development team, including trainers and nurse educators.

Verona, Wi

Helped set the long-term vision and direction of the 80-member Training Team.Project-managed documentation and e-learning updates for upgrades across multiple clinical applications. Designed and authored original curriculum for various software applications at Epic and created, developed, and maintained computer-based learning material using Adobe Captivate.

Master Of Arts (M.A.), Anthropology

Bachelor Of Arts (B.A.), Anthropology