Bella Martin

Bella Martin Email and Phone Number

Especialista en ventas @ NEUMI GLOBAL
Andalusia, Spain
Bella Martin's Location
Almuñécar, Andalusia, Spain, Spain
About Bella Martin

A versatile Night Front Office Supervisor with vast experience in leading the provision of exceptional customer services to ensure optimized levels of customer and client satisfaction. Highly proficient in ensuring compliance with established policies and procedures to effectively govern company operations while training and developing high performing teams to facilitate the efficient delivery of services that meet and exceed established requirements. I regard myself as a transformational leader with excellent communication and problem-solving skills, leveraging the aptitude to cultivate and sustain favorable relationships with customers and key stakeholders with significant influence on the organization’s bottom line.

Bella Martin's Current Company Details
NEUMI GLOBAL

Neumi Global

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Especialista en ventas
Andalusia, Spain
Employees:
27
Bella Martin Work Experience Details
  • Neumi Global
    Especialista En Ventas
    Neumi Global
    Andalusia, Spain
  • Neumi Global
    Especialista En Ventas
    Neumi Global Feb 2024 - Present
    España
    NEUMI apuesta por la Medicina Integrativa, Ya instaurada 20 años en EEUU y ahora introduciéndose en España. Refuerza tu Cuerpo, Mente y Salud con aquello que deja de producir la Molécula de la vida!! el GLUTATIÓN. NEUMI ha creado su propia fórmula tecnología haciendo que sea mucho más eficaz la absorción del glutatión gracias a su Nanotecnología... El presente y Futuro de la medicina actual. Empresa de Networking, que recompensa por la recomendación de sus productos.
  • Pertemps Network Catering
    Hospitality Consultant
    Pertemps Network Catering Nov 2021 - Present
    Birmingham, England, United Kingdom
  • Novotel Accor Hotels
    Night Front Office Supervisor & Auditor / Accorhotels
    Novotel Accor Hotels May 2019 - Oct 2021
    Birmingham, England, United Kingdom
    Champion the management of a 148-bedroom hotel with eight function rooms while monitoring all employee activities in the Front Office department to ensure they comply with relevant standards and procedures. Monitor operations to ensure compliance with all the organization’s financial, privacy, and data security policies as well as procedures and conduct interviews to oversee the training and development of new employees. Facilitate a working environment that promotes top performance and high morale, compile monthly schedules, and ensure that all activities adhere to security and emergency protocols. Provide strategic leadership and guidance to teams to ensure that they deliver remarkable customer services and construct as well as sustain fruitful relationships with guests to ensure maximum levels of satisfaction. Ensure the effective completion of the night audits and spearhead cash handling, float management, till reconciliation and the banking function.
  • Baxterstorey At Goldman Sanchs
    General Assistant Manager/ University Placement
    Baxterstorey At Goldman Sanchs Jan 2018 - Jan 2019
    London
    Actively participated in the management of the restaurant and coffee-shop by monitoring daily business activities to ensure maximized operational efficiency. Effectively managed teams by organizing staff schedules, approving annual leave requests, as well as performing staff training to ensure that employees provide excellent customer service. Built and maintained mutually beneficial relations with customers to efficiently address and respond to client queries, complaints, and concerns to build trust and retain customer loyalty. Proactively organized stock replenishments, and accurately recorded and processed invoices and purchases to produce detailed summaries of available stock, petty cash, and FOH. Oversaw conference, event, and luxury fine-dining operations by planning and organizing workspace for events. Provided leadership and skills transfer to the team and agency staff members during the execution of events and evaluated event activities to identify areas of improvement and recommend strategic solutions aimed at improving the next event.
  • Hyatt Regency Birmingham
    Event & Bartender Supervisor
    Hyatt Regency Birmingham Apr 2017 - Dec 2017
    2 Bridge Street, Birmingham, B1 2Jz, Uk
    Facilitated the preparation of cocktails and all beverages while providing exceptional sales and customer services in terms of ordered food and drinks. Efficiently provided information in terms of allergens and dietary requirements to relevant stakeholders and effectively respond to and resolve guest complaints including requests. Supervised the team in catering services for mega-events such as the final Champion League in Cardiff and Zone VIP in Silverstone circuit F1.
  • Coombe Abbey Hotel
    Conference & Event Assistant
    Coombe Abbey Hotel Oct 2016 - Apr 2017
    Coventry, United Kingdom
    Assisted in the planning and execution of events and directed the training of agency staff in dining services for up to 800 guests to ensure optimum levels of efficiency as well as the effective delivery of services that meet and exceed expectations. Effectively managed customer relationships to ensure optimum satisfaction while taking food and drinks orders, allergens, and dietary requirements. Ensured adherence to Health and Safety, including Food Safety requirements during buffet services.
  • Viajaes Renacimiento, Spain
    Travel Planner
    Viajaes Renacimiento, Spain Oct 2013 - Aug 2014
    Efficiently planned tours by making travel arrangements, booking accommodation, organizing meals, and identifying attraction destinations and museums that the tourists can visit. Provided customers with a walking guide of the cities and explained the history and the culture of the place while sourcing restaurants hotels and attractions. Delivered exceptional customer services and stayed with customers throughout their tour to ensure their needs are met for maximum satisfaction.
  • Ayuntamiento De Almuñécar
    Event Organizer And Communications
    Ayuntamiento De Almuñécar Sep 2008 - Sep 2013
    Almuñécar, Andalucía, Spain
    Spearheaded the planning, organizing and the management of events, conferences and town festivals. Acted as a political communication adviser and championed compilation of speeches for politicians while writing everything about the town council and sending it to journals for publication. Effectively managed secretary task and everything relating the press while facilitating the formulation of social media content aimed at informing the population through social media.

Bella Martin Education Details

  • University College Of Birmingham (Ucb)
    University College Of Birmingham (Ucb)
    Hospitality With Events Management, Gestión De Hoteles, Turismo Y Eventos
  • School Of Radio And Tv Granada, Spain
    School Of Radio And Tv Granada, Spain
    Higher Vocational Training In Communication

Frequently Asked Questions about Bella Martin

What company does Bella Martin work for?

Bella Martin works for Neumi Global

What is Bella Martin's role at the current company?

Bella Martin's current role is Especialista en ventas.

What schools did Bella Martin attend?

Bella Martin attended University College Of Birmingham (Ucb), School Of Radio And Tv Granada, Spain.

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