• Enforce and support all residence hall and college policies to ensure the safety of building and residents • Provide a welcoming environment for students, families, guests, and college personnel• Actively monitor the lobby of the facilities at all times• Managed confidential resident information

Assisted with the check-in/check-out process and guest inquiries, providing services to an average of 140 guests daily at the front desk.Rotated through multiple departments, including Front Desk, HR, Sales, and Accounting, gaining a comprehensive understanding of hotel operations.Developed strong communication, multitasking, and problem-solving skills through diverse and high-volume departmental responsibilities.

• Evaluated complete inventory and updated library database• Utilized updated library database to organized resources• Assisted with the successful execution of 4 community programs • Assisted with customer questions and provided directions to appropriate resources

• Responsible for maintaining a safe and healthy environment for 1 to 3 children per week• Designed creative games and activities to keep children engaged• Oversaw children's activities and escorted children on outings to parks

• Managed 3 junior counselors and supervised up to 12 campers• Delegated responsibilities and optimized resources to provide the best possible experience • Coordinated multiple daily activities and ensured safety of campers