SummarySales Executive and Training Executive, from F&B background to food manufacturer as a Sales and Trainer. Demonstration and conduct training and workshop for clients included offices & hotel. Achievements in Singapore: ● Completed WSQ Manage Relationship with Customer the year 2018 ● Completed ITE Customer Engagement with Chatbot in the year 2019● Completed Diploma in Course (Kaplan Singapore): Business Administration and Management, General ● In KKPL started as training executive to the additional job role in the marketing team, and add hoc as Sales Executive planning and in charge of several events example Cafe Asia 2019.● Chillax Asia 2018, Hitachi 2018.● Greenfield collaboration in mother's day event 2019 .● Collaboration workshop for hotel Capella and Reno-Talk interviewed. ● Volunteering job in coffee industry Battle of Barista 5th to 6th Oct Volunteering job in coffee Volunteering in Malaysia Specialty Coffee competition 2019-2020 on stage time keeper and technical judge.● On behalf of the company attended the West Java Investment Summit 2019 and participated in the Vietnam business matching trip 2018 to work closely with Singapore Coffee Association. ● On behalf of the company, I attended a Korea business matching trip in 2019.● My hobby is sports. I used to be a sports event organizer when I was in Malaysia.Jobscope:1) As a Sales and Trainer, assist conduct training for Sales and Technician team on customer service and understand customers needs and provide the solutions2) Assist Production & QC on new products development/recipes/ SOP and training3) Conduct internal & external training and assessment4) External QC (make sure customer are happy with the products and services and make sure technician team are doing the right job / submit visit finding report and customised the training programme for internal & external)5) Beverages & dessert RND6) SOP & USP (Internal and external)7) Marketing team / manage events/ collaboration/ E-commerce (to assist on social media live sharing/ enquiry / sales/ video & article)8) Business Trip (Vietnam / Korea/ Bandung / Malaysia)9) Demo internal & External (Identify and understand the customer's needs and give the best solution)10) Workshop and coffee education (Team bonding/hotel/ cafe/office/ events)