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Isabella Andrade Do Nascimento is listed as Customer Experience | Psychology | Human Resources based in Sydney, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Isabella Andrade Do Nascimento.
Isabella Andrade Do Nascimento previously worked as Customer Experience Analyst at Petlove and Senior Customer Service Representative at Mercado Livre. Isabella Andrade Do Nascimento holds Psychology, Saúde E Bem-Estar - Geral from Universidade São Judas Tadeu.
Hello. I am Isabella, a professional dedicated to creating collaborative work environments and process optimization with focus on quality.I am currently living in Australia whilst studying a vocational business course and am open to new job opportunities.I have a degree in Psychology, and I have experience in human resources in the area of recruitment and selection, as well as experience in educational and therapeutic care for children with ASD (autism spectrum disorders) in the pre-literacy phase.Furthermore, I’ve worked for 4 years in the Customer Experience area, I am a certified Ombudsman, which allowed me to develop skills such as conflict mediation, problem solving and analytical vision.I like meeting new people, new cultures and embracing new challenges.
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São Paulo, Brasil
* Provide fulfillment to customer demands regarding e-commerce, being responsible for understanding their needs and pain points, in order to propose improvements, and ensure the success of operations.* Provide connection between the customer and the company, and good experiences with a focus on retention.* Problem solving. Multi-channel service via phone.
São Paulo, Brasil
* Receive consumer demands, on a second instance basis, seeking to mediate, resolve and adopt corrective measures through analysis of complaints received, with a focus on improving the services provided, always respecting the deadlines and guidelines of Regulatory Bodies;* Application of training for new entrants (Expert trainer);* Support for the Team.
* Recruitment and Selection, advertising vacancies, candidate screening, interviews.* Application and correction of psychological tests (R1, AC, Palographic).
* Behavioral interventions and application of learning programs in children with autism spectrum disorder.
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Isabella Andrade Do Nascimento is listed as Customer Experience | Psychology | Human Resources.
Isabella Andrade Do Nascimento is based in Sydney, New South Wales, Australia.
Isabella Andrade Do Nascimento has worked for Petlove, Mercado Livre, Grupo Gtp, and Associação De Amigos Do Autista - Ama.
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Isabella Andrade Do Nascimento holds Psychology, Saúde E Bem-Estar - Geral from Universidade São Judas Tadeu.
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