Just your friendly Vassar HPC admin! I get to be creative and tinker with HPC gear, use my excitement to drive performance improvements, and most importantly: get researchers more interested in the tools at their disposal.

Helped direct entire product/service lifetimes from concepts to final products through multiple versions and support. Established B2B relationships with vendors, potential customers, and industry-drivers. Acted as a corporate and product brand evangelist (often whilst traveling abroad for onsite service, globally). Took on out-of-scope responsibilities for customers to emphasize personal belief and pride in the vision of my company/team; working at a different level to bring different departments together to create special products. Built and stylized document support system for multimedia technical support. Worked with potential customers to develop use-cases for custom device functionality, usability, handheld ergonomics, UI/UX interfacing. Directed use-case insights into continuous improvement pipelines. Helped bring multiple special products to market while simultaneously supporting them as a technical sales associate. Used marketing experience to develop product centric integration proposals to many different industries (Cotton, Cannabis, Personal Care, Luxury Goods, Pharma, and many others).Assisted technical designs for custom projects to apply a custom DNA signature to various substrates in industrial settings. Assisted in technical drawings and low-level logic communications; Maintained software for production-grade reliability and end-user support (global, non-English, 24/7), improved UIs for human-machine interfaces, built a back-end logging and reporting system to communicate legacy + proprietary equipment/networks (often with dialup speeds) with modern, open-source hardware/AWS backend. Coordinated with .NET and SQL Server programmers to build apps around database. Designed high performance Linux workstations in a distributed farm environment/SAN RAIDs to process large scale PCR/genetics archival information.

Captured raw audio, video, still photos. Processed and edited all media and content finely. Captured press and news events. Finalized and edited multimedia and 2D design documents for internal, B2B, and customer-facing sales. Assisted in corporate brand redesign campaign. Assisted in development of style guide for sales documents. Captured highly-precise imagery and colorsynced for fluorophore-based biotech products. Participated in creative conception of new product identities for partnerships with multiple industries: Pharma, Luxury Goods, Cotton/Textiles, Euro-securities.

Provided L1/L2 helpdesk support for 200+ users in multiple departments. Troubleshooted network issues. Assisted in administration of Active Directory, Group Policy, and multi-site domains. Built custom deployment packages for large and small software distributions. Internship was each summer, June-August, from 2010-2012 (3 year internship).