➤ Directed Field Sales and Department operations, managed existing clients and closed sales through prospecting/identifying potential new clients.➤ Served as liaison between company and executive leaders of law firms, domestic/international corporations, and hospital facilities, managing complex meeting appointment scheduling, building relationships, and determining potential and existing client needs.➤ Consulted as lead on CRM platform and manager of changes regarding shifting target markets, internal policies, and competitive pricing for services offered; provided feedback based on experience as well as feedback received from existing clients.➤ Represented company at Las Vegas MTMP Conference including networking and creating invaluable business relationships with the decision makers of several of the largest mass tort law firms, such as Levin Papantonio Rafferty and Cochran Law Firm.

➤ Coordinated/executed effective marketing strategies including a consultative sales approach offering targeted solutions to existing customers as well as prospective customers to enhance and improve their business development.➤ Developed key relationships with 300+ law firms and healthcare clinics while maintaining close communications, including regular follow-up with drop-ins and cold calling to set face-to-face appointments.➤ Managed responsibility for assigned Dallas/Fort Worth market, expanded the business, and generated a quarter of all company revenue in 2021, resulting in ownership purchasing and opening new DFW location.➤ Promoted company products and services, closed sales, and developed new market-targeted presentations that included in-depth reviews of market conditions and customer preferences.

➤ Managed company’s referral-based lead generation process, building relationship capital with existing clients, identifying potential leads, and generating referral business using CRM software and Salesforce to track leads/sales and identify trends.➤ Executed $1.1M in sales in first four months of hire and averaged $330,000+ in sales monthly thereafter; recognized as Salesperson of the Year and as a team member for Sales Team of the Year Nominee at annual Clear Choice Awards ceremony after five months with the company.➤ Reviewed video-recorded meetings weekly to analyze the sales process and closing ratios to improve personal sales technique.

➤ Developed mobile dental contracts to 150+ statewide nursing, long-term care, and assisted living facilities through strategic management, including executing opening of three oral & maxillofacial surgical offices in Wichita Falls, El Paso, and San Antonio.➤ Surpassed new mobile dental contract acquisition goal by 13 additional contracts worth nearly $4M in revenue within two months; reduced costs by monitoring employee productivity, identifying inefficiencies, optimizing procedures, and implementing improvements.➤ Developed Positive Patient Experience (P.P.E) training manual for support staff as a tool to increase revenue and improve customer experience.➤ Provide overall support to the President/Director of Operations. Work collaboratively with President/Director of Operations to develop and implement processes to effectively manage clinical/administrative policies for general dentistry, oral surgery and cosmetic surgery practices. ➤ Responsible for oversight/management of Healthcare Services (Clinical Operations). Work to develop and implement effective and efficient standards, protocols, processes, decision support systems, reporting and benchmarks that support ongoing improvements of clinical operations and promote quality cost-effective health care for all branches of the corporation. ➤ Manage implementation of analytical studies that clearly quantify the benefits of Healthcare Services Department programs to ensure that resources are appropriately allocated to programs. ➤ Abandon initiatives and programs that do not produce significant quantifiable results and concentrate on driving those that do. Focus on continual refinement of operational processes to improve the efficiency of the clinical operations teams to meet cost and quality goals.➤ Accountable for insuring all offices and employees are in compliance with Occupational Safety and Health Administration, including accreditation/regulatory requirements for all Healthcare Services teams.