Belle Hoffman Email & Phone Number

Taking time off to volunteer and spend with family.

Cupertino, California, United States

Business Operations Data Analyst for Retail Contact Centers supporting Apple Online StoreStrategic performance management by reviewing and presenting both ad hoc analyses and recurrent deep dive weekly and quarterly business reviewsComplex Tableau dashboard creation and managementProgram manager for implementation of end-to-end analytical dashboard tool.

• Project Manager for global rollout of international legal regulations
• Negotiated contract terms and rates based on deep should cost modeling for a global supply chain of vendors for the Corporate Procurement division
• Heavy focus on strategic sourcing for a variety of indirect services, with a strong emphasis on personnel management at Business Processing Outsourcing and Contact Center
• Extremely research intensive role providing a thorough understanding of worldwide payroll and employment standards through multi factor analysis
• Proactive identification of global cost saving and cost avoidance opportunities
• Read, drafted, and tracked changes in legal contracts

• Managed supply chain organization and strengthened director-level communications with 8 other departments
• Acted as the head of the Supply Chain department for all internal and external decisions
• Drove demand planning for over 700 SKUs of an inventory driven business
• Built and maintained efficient and low cost inventory management databases and dashboards using Excel
• Onboarded new vendors and logistics providers
• Prioritized the importance of Sales-Supply chain relationship when developing pricing models on new projects

• Involved in full spectrum of supply chain activities - sourcing, logistics, receiving, and invoicing
• Project Managed internal and external partners and contract manufacturers on multiple custom engineering projects
• Worked closely with engineering, product management, marketing, manufacturing, and warehousing teams on product lifecycle and new product introduction
• Oversaw change management for upgrades in both flagship products and extensive accessories
• Owned communication with both domestic and international vendors, emphasizing continuousenhancement in document accuracy and vendor-client communication
• Initiated process and data-validation improvements across all product lines

• Created SQL queries for multiple product lines which accounted for seasonality, consumer demand, logistics challenges, warehousing options, and packaging size
• Analyzed all aspects of Safeway’s supply chain: vendor lot sizes, distribution route, distribution center location, warehouse stocking levels, and final store distribution
• Used modeling and statistical analysis to determine optimal distribution methods
• Participated in the development of advanced analytical tools and models, utilizing database analysis to solve a variety of business issues/concerns
• Performed analysis of findings and trends using statistical analysis, modeling, process documentation, and profitability analysis
• Communicated and collaborated with internal customers and partners to identify business opportunities

2013 was spent traveling extensively across the United States, visiting National Parks, museums, restaurants, tourist attractions, and extended family across 32 states.

Monterey, CA

• Combined role of a demand planner and buyer for 50+ SKUs of fast-moving, cost sensitive product
• Prototyped new forecasting models for entire replenishment team using historical trends, monthly advertisement focus, date code limitations, and time requirements for transport
• Heavy emphasis on managing inventory levels for a large product base of extremely short shelf-life produce for entire Midwestern region
• Owned daily communication with warehouse personnel, vendors, and logistics managers
• Worked extensively with team to reduce costs at all points along the supply chain
• Highly detailed analysis of how to maximize produce channel sales while minimizing shrink

I performed quality analysis work on online accounting textbooks from major publishers. This work involved proofreading for mathematical, formatting, and grammatical errors.

I performed weekly accounting duties, including bank and book reconciliations, filing, invoicing, and general Quickbooks duties for this VOIP and computer-services based startup in Santa Cruz.