Mauro Bellucci Email & Phone Number

London, Greater London, United Kingdom

• Day to day contact for agency/ client stakeholders and Hogarth internal departments
• Coordination between Project/ Transcreation Management, Hogarth, client and agencies
• Respond to information requests from the Senior Account Manager or Account Directors
• Strive to better client and stakeholder relations
• Work closely with internal stakeholders e.g. Print, Traffic & Transcreation
• Handle all aspects of client campaigns from planning through to delivery

London, England, United Kingdom

Cape Town Area, South Africa

• Provide first class translations and content in Italian for use of any medium including: translating from English, proof reading, editing, websites, SEO content, reviews, press releases, mailers, blogs, SMS marketing.
• Day-to-day management of translation projects, and work roster, within deadline and up to quality agreement
• General overview of all translation projects and negotiation of delivery dates
• Build good client relationships both from a personal working perspective and from a team perspective
• Develop, communicate and implement solutions when required to ensure that deadlines and tasks are met
• Project planning and implementation of briefs

Cape Town Area, South Africa

• Involvement in marketing planning including tier movement, winners, losers, purchasing, relationship building and win back strategies for the foreign language products.
• Implement, update and monitor of effectiveness of moments of truth relating to tier retention strategies
• Identify, plan and implement projects to complement marketing strategies
• Plan and implement relevant customer promotions including purchase promotions, game specific promotions, wagering promotions, tournaments etc.
• Brief promotional information including copy, html mailers, web pages, etc to creative for all relevant promotions
• Co-ordinate promotions (with country manager involvement) in terms of set up, mailing and fulfillment for relevant promotions with retention operations team

Forwardslash

• Responding to customer queries by telephone, email and online chats
• Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
• Processing pertinent information into relevant databases
• Completion of tasks assigned during shift
• Customer relationship building and management as well as cross selling of products and services
• Problem solving tasks during shift

Portsmouth, United Kingdom

Liaising with teachers, host families and European partners Answering the phone and dealing with enquiries Arranging bookings, itineraries for language studentsManaging the diaries and calendars for the director

New York USA

Assisting the Italian Councillor for the Security Council ReformResearching documents and preparation of presentationsAttending official meetings in the UN premises, note taking, writing reportsLiaising with representatives of other nationalities

Rome Area, Italy

Tour guide for the Official Tour Bus company of Rome Developed extensive art history and cultural monologues tailored to the audience

Portsmouth, United Kingdom

Liaising with Partners in France, Spain, Italy, Turkey, Bulgaria & Romania Monitoring students on work experience & educational programmes Liaising with Host Families, group leaders and teachersOrganising visits and excursionsMonitoring visits and excursions with Junior StudentsAssisting with general administration

International Trade Law

Master'S Degree, International Relations And Affairs