Adrian Beltran Email & Phone Number

National Capital Region, Philippines

• Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.
• Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.
• Sets up interviews between candidates and hiring managers.
• Is involved in recruiting passive candidates, through phone calls, emails, and general relationship-building.
• Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

Manila, National Capital Region, Philippines

• Ensured services delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
• Clarified customer requirements; probed for understanding, used decision-support tools and resources to appropriately provide resolution to the customer
• Listened attentively to customer needs and concerns; demonstrated empathy while maximizing opportunity to build rapport with the customer
• Greeted customers in a courteous, friendly, and professional manner using agreed upon procedures
• Maintained basic knowledge of client products and/or services
• Prepared complete and accurate work including appropriately notating accounts as required

Manila, National Capital Region, Philippines