I’m a software development manager with 19 years of experience in the e-commerce and logistics domains. As an IT manager at bonprix.ru and kak2c.ru, I was directly involved in the development of prosperous ERP, CRM, and WMS products. I also have experience with the successful implementation of agile approaches like Scrum and Kanban and the improvement of team performance.My career started with developer and analyst experience, which gives me the right to say that I know how to deliver successful products at each step.
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Project ManagerFinharborBelgrade, Rs -
Chief Product OfficerChatpoint Sep 2023 - PresentBelgrade, SerbiaProduct that improve Shopify store conversion rate with shoppable video by adding widgets from Instagram and other sources to customer web store, including Portrait Carousel and Stories widgets, to enhance user engagement. Implementing ROI-based pricing strategies and guaranteeing a 10x ROI through data-driven approaches. -
Business AnalystAcumatica Oct 2022 - Mar 2023Belgrade, SerbiaDevelopment of a cloud ERP system in the logistics and warehouse management domains: - Implemented the system to customize the availability of goods to handle in accordance with a large number of conditions like the legality of goods in the country, the type of goods, the type of customer, carrier service, etc. - Improved the process for confirming the receipt and placement of goods in the warehouse after physical counting. The new process reduces operator errors by 10%. - Optimized UX/UI of the system for loading large volumes of data consisting of goods subject to inventory. -
Chief Information OfficerNota Soft Jan 2022 - Sep 2022Moscow, RussiaDevelopment of the kak2c.ru product, which provided fulfillment service and marketplace integration for small companies and individual entrepreneurs: - Analyzed six market competitors and provided rationale for selection according to business goals and opportunities during the development of a multi-warehouse WMS system as a replacement for the company's legacy system. Developed an architecture and a comprehensive project plan that included identifying key milestones and deliverables, defining roles and responsibilities, and establishing a clear communication strategy, and ensured. - An overhauled Kanban approach for a geographically distributed team (25–30 employees) afforded the opportunity to create a continuous flow of tasks and guarantee delivery time. - Established backlog management, task evaluation, and decomposition practices that allowed us to execute 15% more tasks in each sprint - Built a prosperous interaction between development, marketing, and sales departments that cut the number of meetings in half.
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Project Manager (Application Development Manager)Otto Group Russia Mar 2013 - Dec 2021Moscow, RussiaDevelopment of the ERP system for bonprix.ru, one of the top 3 leaders of online trading inthe fashion segment 2016–2021, according to datainsight.ru, and the company eSolutions,which provides fulfillment services and access to marketplaces for major fashion retailers(Zara, Massimo Duty, Crocks, Ekonika, VANS etc.): - Developed of a new personal account at bonprix.ru, which reduced decreased thenumber of appeals to customer service by 1.8 times. Prepared Customer Journey Map fortargeted customer actions. Originated the UI/UX of the new system together with theteam of specialists. Remodeled the user experience by testing hypotheses using an A/Btesting approach. - Integration with the Ozon marketplace was effected by a team of 8 people within 1calendar month from task definition to go-live. - Invented a billing system (FZ-54) based on the company's own KKT farm. - Defined key indicators of product success and launched dashboards to track them, whichimproved the traceability of the new features impact on the product. - Designed processes for several remote development teams (45–50 people).
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Analysis Team LeaderOtto Group Russia Jan 2008 - Mar 2013Tver’, Russia- Started an automated system of data exchange, transformation, control, and alerting ofdata exchange with external contractors, which reduced the number of incidents byabout 2 times and the time of incident resolution from 7 hours to 3 hours. - Adapted the processes of customer service, finance, warehousing, supply, delivery, andpayment of the acquired company (quelle.ru).established. - Presented product for potential clients has acquired two new B2B clients.
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System AnalystOtto Group Russia Jul 2008 - Aug 2011Tver’, Russia- Transformed the system of parcel packaging; with the help of data analysis, it waspossible to speed up the packing of parcels by 1,3 times. - The performance-based motivation system for warehouse workers was launched andenhanced operator’s metrics values from 3% to 15% depend on the process. - Led the integration of over 10 APIs from delivery companies, payment systems, andbonus systems.
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DeveloperOtto Group Russia Jan 2008 - Jun 2008Tver’, Russia- Released the performance-optimized document printing system, which is twice as fast asbefore. - Optimized the performance of the application and Oracle database for some cases in 10times.
Sergey Belyuga Skills
Sergey Belyuga Education Details
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Information Technology -
Mail.Ru GroupMba
Frequently Asked Questions about Sergey Belyuga
What company does Sergey Belyuga work for?
Sergey Belyuga works for Finharbor
What is Sergey Belyuga's role at the current company?
Sergey Belyuga's current role is Project Manager.
What schools did Sergey Belyuga attend?
Sergey Belyuga attended Tver State Technical University, Mail.ru Group.
What skills is Sergey Belyuga known for?
Sergey Belyuga has skills like Аналитические Навыки, Customer Development, Бизнес Аналитика, Взаимодействие С Заказчиками, Software Design, Git, Linux, Гибкая Методология Программирования, Itil, Mvp, Менеджмент, Обучение.
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