• Manage a team of 12 people, supervising daily tasks and ensuring high productivity.• Prepare and manage the department's annual budget, ensuring efficient use of resources.• Supervise the personnel recruitment and selection process, ensuring new hires meet organizational requirements.• Organize periodic training sessions for the team, focused on improving technical and management skills.• Developed and implemented bank reconciliation procedures, improving the accuracy of monthly financial reports.• Implemented a compliance tracking system, ensuring all operations adhered to current regulations.

• Managed the collection processes through invoice tracking and payment follow-up, improving the accuracy of revenue management.• Administered and supervised the tracking of official records, ensuring compliance with labor regulations.• Conducted inspections to verify compliance with regulations.• Optimized the department's administrative processes, improving operational efficiency.• Assisted in the management and control of documentation required for inspections and audits.• Coordinated with the legal department to follow up on judicial processes related to collections.• Developed detailed reports on the status of collections to support strategic decision-making.• Implemented a reminder system for delinquent clients, increasing successful collections.• Trained new employees on administrative procedures.• Monitored and reported on departmental goal achievement, contributing to continuous process improvement.

• Coordinated billing and payments to suppliers, ensuring transaction accuracy.• Implemented a billing system, improving the organization of administrative processes.• Addressed customer inquiries and resolved issues, providing effective customer service.• Processed and verified administrative documentation, ensuring compliance with regulations.• Supervised the updating and maintenance of records and files, guaranteeing proper organization and accessibility.• Managed the updating and maintenance of databases, ensuring that information was always accessible and up-to-date.• Coordinated communication between departments and prepared monthly billing and payment reports.• Provided administrative support and collaborated to create standardized billing and customer service processes.