Ben Arthur Email & Phone Number

London, Gb

London Area, United Kingdom

As a seasoned leader in infrastructure delivery and strategic program management, I thrive on delivering challenging initiatives that drive Citi's operations across APAC and EMEA. With over a decade of experience in managing complex portfolios, my work ensures execution of projects, reinforcing Citi's technological infrastructure to be resilient, scalable, and in sync with our global strategic objectives.Core AccountabilitiesManage delivery of Citibank’s APAC Global Data Centre… Show more As a seasoned leader in infrastructure delivery and strategic program management, I thrive on delivering challenging initiatives that drive Citi's operations across APAC and EMEA. With over a decade of experience in managing complex portfolios, my work ensures execution of projects, reinforcing Citi's technological infrastructure to be resilient, scalable, and in sync with our global strategic objectives.Core AccountabilitiesManage delivery of Citibank’s APAC Global Data Centre Services Project Portfolio, inclusive of over 6 programs and 35 projects (ongoing budget of over USD$100 Million).Strategic Programs• London Citigroup Centre Migration: The construction, fit-out, Technology Infrastructure commissioning, migration of applications and End Users to Citi’s new EMEA headquarters (In progress)• Singapore Data Centre Migration: Delivery of Citibank’s APAC primary Data Centre to a new purpose built Data Centre (Completed 2019). Key Achievements• Delivered Citibank’s first FX e-trading platform in Singapore• Implemented Agile project delivery to APAC Project Management Office• Established and Streamlined best practice governance to APAC’s Project Management Office via portfolio maturity• Mentors Global Leadership Development Program Candidates (Future Leaders) and Senior Project Managers• Champions Initiatives for Diversity, Innovation, Career Development and Engagement Show less

Singapore

As an Integration Program and Project Manager, Ben was accountable for the successful and timely delivery of a portfolio of technology Programs and Projects. This portfolio of programs and projects were rolled-out from Singapore to to over 30 key sites across 5 contents.Core AccountabilitiesEstablish and maintain optimal governance for Program/Project Delivery, delivery with a “Safety first” approach, project methodology alignment based on in-house best-approach, vendor selection… Show more As an Integration Program and Project Manager, Ben was accountable for the successful and timely delivery of a portfolio of technology Programs and Projects. This portfolio of programs and projects were rolled-out from Singapore to to over 30 key sites across 5 contents.Core AccountabilitiesEstablish and maintain optimal governance for Program/Project Delivery, delivery with a “Safety first” approach, project methodology alignment based on in-house best-approach, vendor selection and management, scheduling, progress tracking, budget control, dependency management and risk and issue management. Other Key ResponsibilitiesWriting business cases for emerging projects/programs which included working with diverse stakeholders, including; Finance, Technology Operations, Strategy, legal, Front Line Operations. Business cases were presented to C-level and Executive management for review and approval.Key Program and Projects include:• Global Critical Infrastructure Roll outs (Active Directory, Enterprise Desktop Deployment, SCCM, Network Commissioning)• Cloud Migration Initiatives• SAP Database Re-platforming • Data Centre Relocation Show less

As a Project Manager at IBM, Ben has successfully implemented a wide scope of projects for both global and local customers. He has managed projects to a multiple set of methodologies (PRINCE2, PMBOK, Small Project Management Framework and Agile) and has involvement in all phases from initiation to closure as well as rescuing multiple troubled projects. Ben has ensured that all projects he has delivered, met strict time, budget and quality constraints. He has managed a diverse range of… Show more As a Project Manager at IBM, Ben has successfully implemented a wide scope of projects for both global and local customers. He has managed projects to a multiple set of methodologies (PRINCE2, PMBOK, Small Project Management Framework and Agile) and has involvement in all phases from initiation to closure as well as rescuing multiple troubled projects. Ben has ensured that all projects he has delivered, met strict time, budget and quality constraints. He has managed a diverse range of teams, inclusive of large teams where team members are based within multiple continents simultaneously. Scope of projects include:• Service Management• Network• Security• Enterprise Desktop• Service Transition• User Migrations• Executive Initiatives• Application Implementation• IT Divestment Show less

My role as a Project Co-ordinator was to assist the Security Program lead with governance initiatives. My roles were including, but not limited to• Collecting financial information of 30+ projects on a weekly basis and reporting to the Project Management Office• Collating 30+ individual project reports and distributing to key stakeholders internally and externally to IBM• Restructuring procedures such as timesheets, claim code requests, client reports and program… Show more My role as a Project Co-ordinator was to assist the Security Program lead with governance initiatives. My roles were including, but not limited to• Collecting financial information of 30+ projects on a weekly basis and reporting to the Project Management Office• Collating 30+ individual project reports and distributing to key stakeholders internally and externally to IBM• Restructuring procedures such as timesheets, claim code requests, client reports and program onboarding.• Organising multi-vendor workshops• Acted as a temporary replacement for Project Managers and Stream Leads when positions were vacantMy role in Account Support was to assist in establishing communications initiatives for an Integrated account of over 700 people across 5 continents. Initiatives include • Writing and distributing executive announcements for account senior executives, senior executives include account Managing Director, Vice President, Senior Directors and Project Executives• Writing and distributing the account newsletter• Designing and managing content on the account intranet portal• Organising Executive seminars, locally and internationally Show less

My role at Redox was to manage a portfolio of Victorian Industrial and Manufacturing clients and manage their raw material supplies. As a sales consultant I increased the portfolio revenue by over 110% in period where the manufacturing sector growth decreased by 2.4%Key clients were:• Mobil Exxon• Biodiesel Producers• Nuplex Resins• Hercules Chemicals• Victoria Carpets