Ben Barrows Email & Phone Number
@futurex.com
3 phones found area 903
LinkedIn matched
Who is Ben Barrows? Overview
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Ben Barrows is listed as Lead Integration Engineer at Futurex, based in Bulverde, Texas, United States. AeroLeads shows a work email signal at futurex.com, phone signal with area code 903, and a matched LinkedIn profile for Ben Barrows.
Ben Barrows previously worked as Integration Engineer at Futurex and Support Engineer I at Futurex. Ben Barrows holds Bachelor Of Business Administration (B.B.A.), Management from Texas A&M University.
Email format at Futurex
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AeroLeads found 1 current-domain work email signal for Ben Barrows. Compare company email patterns before reaching out.
About Ben Barrows
As the Lead Integration Engineer at Futurex, I collaborate with technology partners, software engineers, and leadership to drive the success of multiple projects. I graduated from Texas A&M University in 2013 with a Bachelor of Business Administration degree from Mays Business School. In 2016 I decided to venture into the tech industry. I achieved the CompTIA Network+ certification and dove head first into a three-month Linux System Administration course hosted by the Rackspace Open Cloud Academy. This resulted in me achieving the Red Hat Certified System Administrator certification and being hired in my first tech role as a Technical Support Specialist L1 at WP Engine. I solidified and improved my knowledge of Linux and web hosting during my time there. I was eventually promoted to Technical Support Specialist L2, where I was a dedicated supported contact for Premium and Enterprise-level customers. I was also sent to WP Engine's Limerick, Ireland office to train a set of new Technical Support Specialist hires. While all this was happening, I also learned Python in my spare time. Before looking for my next position, I increased my skills further by achieving the AWS Certified Solutions Architect certification. I was hired at Futurex in September of 2019 as a Support Engineer, where I expanded my knowledge of networking and cryptography. About one year later, I was promoted to the Integration Engineer role. In this role, I learned over 50 new technologies by being the sole person tasked with testing integrations between Futurex devices and third-party applications. In November of 2022, I was promoted to my current position as Lead Integration Engineer, leading a team of other Integration Engineers. As Lead Integration Engineer, I am dedicated to expanding the capabilities and effectiveness of the Integration Engineering team and pursuing the CISSP certification to further advance my expertise in the field.
Listed skills include Customer Service, Wordpress, Apache, Amazon Web Services, and 59 others.
Ben Barrows's current company
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Ben Barrows work experience
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Integration Engineer
Support Engineer I
Technical Support Specialist L2
- Dedicated support contact for Premium and Enterprise customers.
- Worked extensively with AWS clusters as this is what WP Engine uses for Enterprise plans.
- Responsible for handling and resolving sensitive tickets for escalated incidents.
- Leader in the office and go-to person when L1's have questions or need help with an issue.
- Exceeded productivity expectation by 10 - 30% weekly.
- Trained 2 separate groups of new hires (5-6 in each group). For the first round I travelled overseas to the Limerick, Ireland office, and the second training group was for my home San Antonio, TX office.
Technical Support Specialist L1
- Resolved diverse range of technical issues across multiple systems and applications for a global customer base.
- Worked extensively with Google pods as this is what WP Engine uses for the basic plan types.
- Engaged end users and answered questions via live chat, over the phone and in tickets.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Broke down and evaluated user problems using test scripts, personal expertise and probing questions.
- Fielded average of 35 inbound live chats per day to deliver effective support and remotely resolve service issues.
Tenant Representative
Sales Representative
Human Resources Intern
Ben Barrows education
Bachelor Of Business Administration (B.B.A.), Management
Linux System Administration, Red Hat
Frequently asked questions about Ben Barrows
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What company does Ben Barrows work for?
Ben Barrows works for Futurex.
What is Ben Barrows's role at Futurex?
Ben Barrows is listed as Lead Integration Engineer at Futurex.
What is Ben Barrows's email address?
AeroLeads has found 1 work email signal at @futurex.com for Ben Barrows at Futurex.
What is Ben Barrows's phone number?
AeroLeads has found 3 phone signal(s) with area code 903 for Ben Barrows at Futurex.
Where is Ben Barrows based?
Ben Barrows is based in Bulverde, Texas, United States while working with Futurex.
What companies has Ben Barrows worked for?
Ben Barrows has worked for Futurex, Wp Engine, Paladin Partners Real Estate, Glazer'S Distributors, and Baker Hughes.
How can I contact Ben Barrows?
You can use AeroLeads to view verified contact signals for Ben Barrows at Futurex, including work email, phone, and LinkedIn data when available.
What schools did Ben Barrows attend?
Ben Barrows holds Bachelor Of Business Administration (B.B.A.), Management from Texas A&M University.
What skills is Ben Barrows known for?
Ben Barrows is listed with skills including Customer Service, Wordpress, Apache, Amazon Web Services, Customer Satisfaction, Cloud Computing, Domain Name System, and Technical Support.
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