• Responsible for current Customer Identity & Access Management (CIAM) platform for 45,000+ PW customers around the globe• Leading the next-gen CIAM / IDM analysis and road map for all Pratt & Whitney• Turned current CIAM helpdesk from 2-3 weeks turn-around to < 48 hours on all tickets• Successfully completed 2021 SOX Audit & CMMC Level 3 Audit for the current CIAM platform

• Co-led the architectural design for the new Azure AD / O365 GCCH environment for heritage UTC (hUTC)• Co-SME for the hUTC and hRTN O365 GCCH architecture red hat team responsible for laying the groundwork and design for a combined Raytheon Technologies O365 environment• Was responsible for day to day run operations of Azure AD / O365 which included MFA, conditional access policies, application registrations, domain registration & verification

• Co-led the Carrier & Otis Active Directory split with a focus on new domain builds & tooling• Led the Carrier & Otis Azure Active Directory split with a focus on tenant creation, configuration, user syncs, and application integration / registration• Was responsible for day to day run operations of Azure Active Directory for UTC which includes 200k+ users (domain synced and B2B) & 1,000+ SSO enabled applications

• Designed, built & deployed our new cloud-based BI solution using the Microsoft Azure Paas / SaaS stack (SQL DB, SQL DW, Blob Storage, Azure Key Vault, Azure AD, Azure Analysis Services, & Power BI)• Led the on-prem data source integration for the first 3 source systems (Oracle DW, JDE, IFS) using Informatica > Azure SQL DB• Led the design & build of the first 2 CCS FSP Financial Reports using Power BI• Led the evaluation & integration testing for the new Customer Experience initiative across CCS using the Medallia & Qualtrics platforms

• Co-Led the SCADA implementation using Ignition to provide the shop floor with machine visibility, WIP visibility & automatic MQI / quality uploads• Co-Led the design and development of Pratt & Whitney's first Connected Factory solution architecture• Co-Led MOM / MES design & build workshops using the Apriso software by Dassault Systemes• Led the shop floor machine connectivity / PLC interrogation using the OPC application Kepware

• Led team to design, implement, and enable cloud authentication using Azure Active Directory for > 180k employees• Led cross-functional efforts to enable > 25 applications access using Azure AD• Designed and developed .NET workflow with SQL backend to integrate with HPE Cloud portal• Led off-shore development team to implement workflows in SharePoint using the K2 platform

• Designed and developed .NET workflows to automate several processes: o UTC VPN Renewal o Windows EOL Server Refresh o Application Impact/Export Rating• Assisted with the implementation of standard work to drive process improvements and SOX compliance across the following areas: o Application installation o Supplier compliance o Site infrastructure controls o Pre-audit checks o IT policy changes o IT Compliance communications/awareness activities• Assisted with the implementation of the 2015 Compliance GAP Assessment process to ensure continued compliance and awareness of IT policies to applications team members.

• Handled day to day computer and network issues.• Was responsible for the building of computers, installations of new software packages and other daily issues.• Worked with emerging technology to enable BYOD by connecting to a specified network based on owner, device type and location using Cisco software such as: Cisco ISE, Cisco Prime and Cisco NCS.• Worked within AD, Citrix, Live meeting, GOOD Enterprise, GOOD Share, and other major business applications.• Fixed iPhones, iPads and Android devices company wide.• Assisted in the learning curve and training for the roll out of the Surface Pro 3.

• Assisted in implementing a new way for the IT department to receive email alerts on multiple devices• Created in depth presentations detailing company expenses of database systems• Shadowed Oracle DBA to gain knowledge and experience with Oracle and SQL Databases

• Tutored 6-7 students per week on writing assignments.• Was selected by business school staff as best candidate for Hillyer College Tutoring.• Assisted students with MS Office related issues.