Ben Bennett Email & Phone Number

Tacoma, Washington, United States

Driving cross-functional collaboration initiatives to enhance visibility of sales lifecycles for the executive committee ($408MM annual revenue). Establishing a comprehensive strategy to boost operational efficiency through data-driven decision-making. Enhancing efficiencies throughout the revenue stream across 11 states and 25 locations; achieved by implementing and refining processes and procedures to drive predictability and foster scalable growth. Key achievements include: Introduced Strategic Procurement: decreased SKU count 18.6%, fulfillment rate 2.4% over target. Network Distribution program manager: increased gross margin while decreasing value on hand 14.9% ($33.9MM Category). Integrating ‘right-size’ shipping metrics: decreasing inbound dwell time by 24-36 hours, reducing Receiving labor by 11.1%—simultaneously increasing throughput 13.9%. Publishing KPIs for Data Integrity (1 direct report), Purchasing (16 matrix reporting), and Inventory Control (5 matrix reporting) to monitor the effectiveness of inventory reduction programs and procurement policies.

Portland, Oregon Area

Directed procurement strategy for Pacific Northwest Grocery segment focused on maximizing process efficiencies and employee productivity ($24MM divisional revenue). Developed KPI metrics for the Purchasing team and coordinated JIT deliveries with Logistics, resulting in reduced transportation costs while increasing inventory turnover. Served as category SME for Sales—consulting key accounts on market observations, spend analysis, and legislative compliance. Key achievements included: Implemented demand-driven purchasing and forecasting: maintained a 95.2% customer fulfillment rate by blending Lean and Agile procurement strategies during the supply chain crisis. Fostered relationships with new suppliers and focused on territory saturation to maximize the profitability of each customer interaction. Identified and captured revenue potential leading to 214.3% divisional increase over my tenure.

Portland, Oregon Area

Managed multi-site operations; coordinating demand planning, 3PL, last mile, and P&L strategy ($3.6MM). Reporting directly to ownership; tasked with recruiting, training, and mentoring out-of-state Sales and Operations personnel. Collaborated with Procurement and suppliers to strengthen product breadth, increase profitability, and negotiate growth and shelter contracts. Key achievements included: Directed Northwest Business Development team—increasing revenue 174.6%, increasing gross margin 137.5%. Planned category supply chain strategy for clients such as UNFI Fresh and Harmons Grocery. Executed procedural changes based on VOC feedback leading to 366.7% increase in territory client base. Promoted from New Business Development (2010 to 2013) after developing relationships in emerging territories, assessing revenue streams, and achieving growth objectives. Trained partner company’s Sales staff, consulted with their clients on offerings, and built a growing XDock program. Assisted with CRM RFP, design input, and field testing.

Petaluma, Ca

Led data-driven process improvement for pick, pack and ship operations. Organized transportation, receiving, and picking schedules to optimize labor resources in preparation for growth phases. Supervised 9 employees while collaborating with Logistics Supervisor (6 matrix reporting). Key achievements included: Investigated KPI inefficiencies using Kaizen/Lean management practices resulting in pick error rate of 0.16%. Implemented ‘ABC methodology’ cycle count program, resolved discrepancies, controlling accuracy to 99.7%.