Ben Bock Email & Phone Number

Singapore

Singapore

Job scope:•Handling customers’ enquiry regarding stock and logistics issue•Entering the orders into the SAP system and creating deliveries for shipments.•Liaising with distribution center in Switzerland for logistics related issues.•Look into shipment discrepancies and provide solutions.

Purchaser:•Sourcing and negotiate the price of purchased items•Issuing of purchase order•Liaise with forwarders and suppliers (Austria, Germany, USA, Taiwan, China and etc) to bring in the purchase items from overseas•Support the project team on the purchasing of required materials•Plan and purchase of the production required materialsOrder Fulfillment:•Issue of Performa Invoice and Invoice to local and overseas customers•Liaise with forwarders (getting freight quotes and coordination) and the customers to fulfill customers’ orders•Support the project team to arrange vehicles for local delivery•Propose order fulfillment and warehousing process

Outbound Admin (Feb 2005 to Mar 2006) (Mar 2007 to Sep 2007)•Coordinate with operation personnel regarding the packing and releasing of shipments•Make booking with the forwarders and local truckers.•Coordinate and plan with both the customers and operation personnel as to ensure the orders are shipped on schedules.•Conduct investigation and handle customers’ complaints regarding the shipments.Perpetual Cycle Count (Feb 2005 to Mar 2008)•Plan and supervise as to ensure the count is adhering to our schedule.•Conduct investigation and search for the variances.•Give explanations on the variances.•Handle customer’s enquiry regarding the variances.Inbound Admin (Apr 2006 to Feb 2007)•Plan and do receiving of inbound shipments according to the warehouse capacity.•Perform data entry and system receiving for all received shipments.•Handle customers’ enquiries on inventory and shipment discrepancies.•Perform system movement and instruct inbound operation staff to make physical movement of the inventory according to customer’s requestsOutbound Admin Team Lead (Oct 2007 to Mar 2008)•Leading the outbound admin team and ensure that the operation is running smoothly.•Conduct investigation and handle customers’ complaints regarding the shipments.•Provide solutions to customers’ requests.•Implement changes to current work process/ modules with the technical support of IT department. •Create invoice for monthly billing.•Do reporting.•Support the manager on daily matters

Bachelor Of Science (Honours), Business

Bachelor Of Science (Honours), Business

Diploma, Business, Major In Supply Chain Management

Education record