It Manager/Director
Managed and led all IT related activities ensuring the efficient operation of the IT departmentResponsible for coaching, development, and performance of programmers, server admins, & service techsWorked closely with business leaders to develop, implement, and support solutions for entire organizationBalanced short-term and long-term business objectives while minimizing overall technology costsImplemented a wide variety of best-practice solutions to meet the needs of a rapidly growing businessManaged and maintained all company computers, servers, network equipment, and associated applicationsTransitioned remote sites to run custom applications directly from our data center improving performance, stability, and support. This "hosted" approach was crucial to growing business through new partnerships.Further expanded "hosted" concept by allowing local users to run custom applications directly on servers delivering a 10x increase in speed while eliminating unnecessary congestion on our network. This approach was even extended to purchased software solutions delivering many of the same benefits.Implemented SharePoint collaboration workspace and workflow management aiding communications, direct input of production metrics, quality issue resolution, departmental KPI's, and automated email notificationsImplemented OCR software solution to eliminate tedious data entry of handwritten formsFormed strong relationships with suppliers & service providers and leveraged relationships to provide additional value to organization (3rd party software partners, VAR, leasing, telecom upgrades, etc.)Key contributor to annual strategic planning sessions, leveraging new technologies to meet business needs
