Ben Bruser, Cphr, Shrm-Scp Email & Phone Number

Calgary, Canada Area

• Interpretation and administration of collective agreements, City policies, and employment legislation.• Consulting with leadership and HR Clients on Employee performance management, corrective action including discipline, and attendance support.• Grievance and arbitration handling, as well as participation in Labour Relations Board activities, while applying dispute resolution strategies.• Effective relationship building with a wide variety of stakeholders, while developing and promoting strategic labour relations consultation and training.• Utilize sound judgement, tact, and discretion to analyze complex situations, identify solutions, and make appropriate recommendations.• Support HRBPs and Operations clients with LR matters regarding employees under the IBEW Local 254 ECO, CUPE 37 & 709, and ATU 583 Collective Agreements.

Yellowknife, Nt

•Investigate complaints filed under the Employment Standards Act to ensure that employees received their minimum legislated requirements.•Inspects and visits existing and new businesses to ensure they are knowledgeable and educated on the Employment Standards Act and are in compliance with payroll and wage payment requirements.•Designs and delivers informational and educational sessions/presentations on the Employment Standards Act and to employers, employees and youth in NWT communities.•Mediate and facilitate conflict resolution between employers and employees to reach mutually agreeable outcomes and solutions.•Utilizes Labour Management information software to create claim files, manage the complaint process and perform calculations.•Creates, manages and delivers special projects as assigned by senior management.

Yellowknife

•Led, improved and provided all functions of human resources for a 24/7/365 long-term care/dementia care facility of over 120 staff while introducing and implementing new HR programs•Reported directly to the CEO and co-chaired two separate rounds of collective bargaining, reaching one (1) successful ratification and 3 year agreement•Implemented an Applicant Tracking System (ATS) to improve talent management processes and streamline all recruiting efficiencies in conjunction with line managers•Provided guidance and advice, managed risk and supported the client on all employee and labour relations issues •Conducted workplace investigations of employees in collaboration with the client, from respectful workplace matters to harassment, and wrote investigative reports. •Grievance management from step 1 to arbitration •employer representative in labour relationship with UNW/Psac •Led and managed all talent management processes, from the hiring of front line workers to senior managers•Supervised, coached and mentored one (1) (Receptionist/Unit Clerk) 3 years•Experience in responding to Human Rights matters in collaboration with legal counsel

Yellowknife, Nt

•Worked as an integral support to all Benefit Officers and Data Management as an Oracle Peoplesoft Administrator•Led and executed several special technical projects for the Deputy Minister of Human Resources•Ran processes on PeopleSoft to appropriately enroll eligible employees in benefit plans, process compensation increases, and download employee information for transfer to relevant insurance providers•Managed employee information for input and transfer to the Public Service Pension Center

Yellowknife, Nt

•Performed general reception duties (answering phone and directing calls, receiving, logging and sorting mail, booking meetings as required)•Drafted and edited letters for Managers and Policy Advisors•Managed private client information under the Motor Vehicles act using the MVIS (Motor Vehicles Information System)

Yellowknife, Nt