Ben Bruser, Cphr, Shrm-Scp Email & Phone Number

Calgary, Canada Area

• Interpretation and administration of collective agreements, City policies, and employment legislation.
• Consulting with leadership and HR Clients on Employee performance management, corrective action including discipline, and attendance support.
• Grievance and arbitration handling, as well as participation in Labour Relations Board activities, while applying dispute resolution strategies.
• Effective relationship building with a wide variety of stakeholders, while developing and promoting strategic labour relations consultation and training.
• Utilize sound judgement, tact, and discretion to analyze complex situations, identify solutions, and make appropriate recommendations.
• Support HRBPs and Operations clients with LR matters regarding employees under the IBEW Local 254 ECO, CUPE 37 & 709, and ATU 583 Collective Agreements.

Yellowknife, NT

• Investigate complaints filed under the Employment Standards Act to ensure that employees received their minimum legislated requirements.
• Inspects and visits existing and new businesses to ensure they are knowledgeable and educated on the Employment Standards Act and are in compliance with payroll and wage payment requirements.
• Designs and delivers informational and educational sessions/presentations on the Employment Standards Act and to employers, employees and youth in NWT communities.
• Mediate and facilitate conflict resolution between employers and employees to reach mutually agreeable outcomes and solutions.
• Utilizes Labour Management information software to create claim files, manage the complaint process and perform calculations.
• Creates, manages and delivers special projects as assigned by senior management.

Yellowknife

• Led, improved and provided all functions of human resources for a 24/7/365 long-term care/dementia care facility of over 120 staff while introducing and implementing new HR programs
• Reported directly to the CEO and co-chaired two separate rounds of collective bargaining, reaching one (1) successful ratification and 3 year agreement
• Implemented an Applicant Tracking System (ATS) to improve talent management processes and streamline all recruiting efficiencies in conjunction with line managers
• Provided guidance and advice, managed risk and supported the client on all employee and labour relations issues
• Conducted workplace investigations of employees in collaboration with the client, from respectful workplace matters to harassment, and wrote investigative reports.
• Grievance management from step 1 to arbitration

Yellowknife, NT

• Worked as an integral support to all Benefit Officers and Data Management as an Oracle Peoplesoft Administrator
• Led and executed several special technical projects for the Deputy Minister of Human Resources
• Ran processes on PeopleSoft to appropriately enroll eligible employees in benefit plans, process compensation increases, and download employee information for transfer to relevant insurance providers
• Managed employee information for input and transfer to the Public Service Pension Center

Yellowknife, NT

• Performed general reception duties (answering phone and directing calls, receiving, logging and sorting mail, booking meetings as required)
• Drafted and edited letters for Managers and Policy Advisors
• Managed private client information under the Motor Vehicles act using the MVIS (Motor Vehicles Information System)

Yellowknife, NT