Responsibilities:• Reverse Marketing Clients to suitable employers• Business Development• Case Managing of up to 100+ clients• Achieving and over achieving KPI’S• Working predominately with highly disadvantaged Client group, including people living with a mental illness and other non-vocational barriers• Helping clients identify their short and long term goals and identifying suitable training and employment options to help them achieve their goals• Liaising with various networks including Centre link, Department of housing, GP’s and Mental Health professionals• Researching the local labour market for vacancies that were specific for the clients on company database• Achieving and over achieving of KPI’S• General administrative duties such as answering the phones, mail outs, date entry, filing and all tasks related to security of personalized documents• Accounts payable and receivable• Using complex data entry programs such as CRM, Bridge and excel spreadsheets• Strong computer and keyboard skills• Attending networking events both in work and out of work hours• Public speaking and marketing of Company at various functions• Meeting deadlines in a timely manner• Ability to prioritize workload• Liaising with Management in regards to community needs and team performance• Use of effective time management skills• Securing employment outcomes for my caseloadAchievement:• Ranked number 1 employment consultant nationally in my second month

Responsibilities:ο Maintaining high levels of customer care, often with a particular focus on avoiding loss of existing usersο Designing and promoting activities to meet customer demand and generate revenueο Carrying out health and safety checks on the equipment and siteο Dealing with difficult customers including complaint handling and controlling incidentsο Advertising and promoting the centre to increase brand awareness and usage, including commissioning and considering market researchο Managing of all maintenance, insurance, repairs and cleaningο Recruiting, training and supervising staffο Ensuring own and staff members' first aid training is up to dateο Delivering fitness training & coachingο Preparing and checking budgets and generating incomeο Cashing-up and keeping stock recordsο Purchasing equipment and suppliesο Using advanced management information (e.g. footfall, popularity of classes by hour) to improve provision and timetables and cope with fluctuations in demandAchievement:ο Hunter Local Business Awards Finalist 2015

Responsibilities• Keeping of accurate records and report writing to ensure accountability, integrity and continuation of care across shifts• Checking each resident's needs and progress providing daily physical care including bathing, toileting, dressing and feeding• Ensure residents are treated with respect at all times by displaying empathy• Working with other health and care professionals to ensure a holistic approach• Creating a safe and positive living environment • Setting rules for young people's behaviour • Providing one-to-one counselling or group therapy sessions • Teaching daily living skills such as budgeting, shopping and claiming benefits• Providing leisure and creative activities in a safe and supportive setting • Helping residents to deal with any issues that may arise and assisting them in their pursuit towards becoming independent • Liaising with residents' families and arranging family and home visits • Acting as a Learning Support AssistantAchievement:• Successfully transitioned a child into permanent foster care

Responsibilities:• Hired, trained and supervised a team of 9 people, including finance & insurance and service/warranty departments. • Motivate and mentor staff to meet and exceed sales goals & objectives.• Conduct appraisals of trade-in vehicles.• Negotiate and close deals done by all sales staff.• Oversee and orchestrate Finance and Insurance Department.• Consistently met and exceeded company sales & finance targets.• Resolve customer complaints and warranty issues with favourable outcomes.• Control inventory and liaise with wholesalers in relation to purchases of stock.• Monitor and report sales volume, financial & business transactions to General Manager. • Create and implement successful promotional marketing strategies. Achievement:• Number one performing dealership for 4 years

Responsibilities:• Arranging all aspects of consumer and business financing including home loans, personal loans, motor loans and insurance• Review credit application and credit report findings and discuss the available finance options with the client to ensure the best outcome• Taking finance applications from clients• Arrange suitable vehicle finance with both prime and sub-prime lenders• Prepare loan documents & appropriate delivery paperwork• Discuss and sell insurance products to the client including comprehensive motor vehicle insurance, shortfall insurance, extended warranty and consumer credit insurance• Explain all finance documents with the clients, ensuring disclosure of all aspects of the sale including finance charges and interest rate• Signing and witnessing of documentation & arranging settlement and payment to dealers/client. • Ensure all paperwork is compliant within company and statutory guidelinesAchievement:• Set new record for highest monthly revenue

Responsibilities:• Review credit application and credit report findings and discuss the available finance options with the client to ensure the best outcome• Taking finance applications from clients• Arrange suitable vehicle finance with both prime and sub-prime lenders• Prepare loan documents & appropriate delivery paperwork• Discuss and sell insurance products to the client including comprehensive motor vehicle insurance, shortfall insurance, extended warranty and consumer credit insurance• Explain all finance documents with the clients, ensuring disclosure of all aspects of the sale including finance charges and interest rate• Signing and witnessing of documentation & arranging settlement and payment to dealers/client. • Ensure all paperwork is compliant with Statutory guidelines