Lead safety and compliance trainingObserve field work practicesImplement new safety initiative safety programsEnsure correct documentation is received to be in compliance with company, state, and federal lawsUphold OSHA standardsInstruct, teach, and implement SMITH Safe Driving SystemInstruct, teach, and implement CPRProvide OSHA and ANSI fork-lift training and certifications Create, edit, and present inner company safety campaigns

Work various field ordersTest meters for residential, commercial and industrial customers transformer rated and non-transformer rated meteringInstall and maintain transformer rated metering equipment and sites Use Customer Service System and Meter Equipment Tracking System dailyInstall and maintain complex meteringTroubleshoot meter communication problemsKnowledgeable of Georgia Power’s metering installation requirements per Blue Book, Work Instructions and Distribution Bulletins Communicate professionally with both internal and external customersEffectively work with external electricians on commercial and residential jobsWork with Key Account Managers on Special Service AccountsSkillful use of computersTrain apprentices in Meterman A job duties and responsibilities Drive company vehicle using 5 Keys of Smith Driving System

Processed various types of paymentsExcellent knowledge of GPC Cash Processing SystemsCommunicate professionally with customers and handle customer issuesProcess all types of service ordersWork collectionsKnowledgeable of Customer Service policiesDaily and monthly SOX reports to ensure compliance Answer customer questions via phone, walk-in, and emailProficient use of Customer Service SystemAttend monthly safety meetings

Read meters accurately Handle customer issues in the fieldPerform connect/disconnect service ordersReport unsafe conditions Responsible for safety and for company vehicle and equipmentWork safely in inclement weather