Benjamin Canavello Email & Phone Number

Boca Raton, Florida, Us

Boca Raton, Florida, Us

Boca Raton, Florida, Us

Plan, Implement and manage the Installation of alarms, CCTV and automation systems for Custom Homes and Small Businesses. Provided cost efficient services for target sales growth of annual revenue of 7.6 million dollars and a recurring monthly revenue $300,000. Coached and Mentored team of technicians increasing productivity by 27.42%, Quality by 13.81% and up sales by 46.43%. Developed job close out process resulting in ranking 3rd in the nation for customer satisfaction surveys. Implemented multi faceted communication process both written and audio visual keeping technicians abreast of new technology, training and standings resulting in less down time and increasing revenue.

Dallas, Tx, Us

Supervise, lead, coach and mentor a group of 15-18 Technicians. Manage installation, repair and testing of network equipment and wiring achieving 90% quality. Networked with different work groups to resolve roadblocks and earn customer satisfaction over 95%. Perform quality and safety observations and coach/mentor technicians on the changing competitive environment, new technical practices, and customer contact skills. Led a team of low performing technicians to rank in the top 5% in the West and 2nd in the nation.

Managed operations of facilities, payroll, bookkeeping and coordinated all travel, special events and fundraisers. Designed Local Area Network and created organizational forms and spreadsheets increasing productivity by 30%. Conducted conflict resolution classes at Phoenix high Schools reducing habitual expulsions by 60%. Counseled and mentored at-risk youth.

Randolph Afb, Tx, Us

Maintained Confidential, Secret and Top-Secret Files. Supported four Major Commands with personnel readiness in order to support missions critical to the security of the United States of America. Participated in revitalization and restructuring of two squadrons. Designed and maintained computer programs, databases and forms to support variety of office tasks. Managed 20+ airmen personnel. Organized and ran Wing Commander Conferences to include logistics and presentations.