I am a seasoned professional with 13+ years of telecom solutions architecture and sales engineering experience. Recognized for demonstrating a natural aptitude for analyzing customer needs in order to present value-added solutions, as well as for troubleshooting complex technical issues and building trust-based customer relationships. Professional focal points include telecom networking solutions, relationship development, requirements gathering, voice & data solutions, project scheduling, needs assessment, and risk management. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, negotiation skills, as well as technical acumen, strategic planning, project management, and resource management to support efficiency and quality. Most recently, I was a Solutions Architect with Shaw Communications Inc. Under my leadership, I ensured the successful delivery of telecom networking solutions, such as voice and data solutions, to a diverse client base. I also coordinated and managed scheduling, cost control, and risk mitigation. In addition, I liaised with senior leadership, stakeholders, and cross-functional teams to ensure the company’s customer support structure was continuously driving forward.Colleagues describe me as a progressive, driven, down-to-earth, technical and innovative expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.I am interested in contacting former colleagues and managers, as well as other professionals in my field. Feel free to contact me through this profile if you wish to connect.