Real Estate

*Provide sales support throughout Australia. *Building customer relationships with Omnia Australia. *Involved in special projects, currently running and maintaining the clearance of bulk fertilizer in WA and SA. * Basic IT Support for business.*Debtor Collection*Building into sales.

Contract role with the new business names team at ASIC as part of the transfer of Business Names from state to federal..

Blindware is a wholesale supplier of window furnishing components and manufacturer of motorization products. Servicing Australia and New Zealand with a growing presence in Asia, Europe, USA and UK.Achievements Streamlined proof of delivery process for debtor fundingConsistently achieved high customer satisfaction levelsThrough effective teamwork, aided in increasing company revenue by 34%Responsibilities Customer service for wholesalers and general public, recording order and processing through to warehouseCash handling, processing credit card payments for non account customersCreated invoices on order completion, applying credits as requiredSubstantial liaison between sales representatives and third party warehouse to rectify picking / packing orders and issuesSupervision, support and training of 2 staff members

Viridian is Australia's number one glass provider and the only manufacturer of float glass and hardcoat performance glass products in Australia. Viridian forms part of CSR Building Products, and offers comprehensive glass and glazing solutions across Australia and New Zealand.Achievements Assisted in devising positive changes to procedures, resulting in increased order entry outcomesResponsibilities Provided first point of contact for major account customers, architects and general public, offering direct sales support and dispute resolutionTrouble shooting to rectify credit requests, incorrect orders and delivery, liaised with production, dispatch and managementAccurate entry of all customer orders taken via phone, fax or email, ensuring correct labeling of diagrams on shared drives

Seek is Australia's number one job site with over 150,000 jobs online, viewed over 13 million timers per month.Achievements Assisted with processing debtor backlog due to implementation of new SAP systemAided team in 7 point reduction of NZ DSO within 4 months Successfully achieved company credit controller KPI'sEMPLOYMENT HISTORY CONT'D . . . Responsibilities Handling general enquiries from customer services officersManaging outstanding debtor accounts, taking eftpos transactions using QVALENT, arranging debtor payment plans to assist in backlog clearanceManaged client list and credit terms, blocking and unblocking accounts

Teleflora was founded in 1926 as the first florist relay service in New Zealand and one of the first in the world.Teleflora have a New Zealand network of around 120 approved member florists. Internationally, Teleflora are connected to over 50,000 affiliated florists based in 84 countries.Achievements Successfully trained staff in the correct use of OEM software tailored for order processing and EOM accountsResponsibilities International and domestic customer service and account managementGeneral dispute resolutionFast and efficient order handling, processing 200 - 400 phone and internet orders per day, allocating member florist, processing paymentsUtilized MYOB to manage accounts, generate invoices, enter payments, purchases etc.

SGS assists customers in Australia to operate in a more sustainable manner by improving quality and productivity, reducing risk, verifying compliance and increasing speed to market. SGS provide services that cover all industry sectors and touch the products and services that consumers rely on.EMPLOYMENT HISTORY CONT'D . . . Achievements Responsible for administration of key accounts including Woolworths, Subway, Spotless, Freshcare, Countrywide and McDonalds in relation to food auditingResponsibilities Liaison with client and customers, setting timeframes for biannual/annual quality auditEnsured audits and associated reports completed accurately and on time, identifying and resolving any issues raisedMaintain security sensitive databases for Freshcare, Woolworths and all SGS databases for client contactsUtilized Oracle database to generate invoices and credit notesCoordinated international affiliates for audits and invoicing of international clients

Achievements Effective account management up to 150 personal clientsAssisted numerous clients to commercialise new business, raising capital, budgeting and preparing appropriate insurancesResponsibilities Provided point of contact for over 1000 practice clientsAccurate preparation of high volume income tax returns, individual activity statements (IAS), business activity statements (BAS) for private and commercial clientsGeneral debtor and creditor management for groupProvided ongoing advice to clients on real estate investment strategies, liaising with finance brokers, conveyancers, real estate agents to manage purchasesLiaised with Australian Tax Office on client behalf, via phone and email