Ben Cox

Ben Cox Email and Phone Number

Director of Strategic Customer Success | Results Driven Visionary @ Siemens Healthineers
Ben Cox's Location
Greater Philadelphia, United States, United States
Ben Cox's Contact Details

Ben Cox work email

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About Ben Cox

With over 16 years at Siemens Healthineers, I've honed my competencies in strategic account development, customer engagement, and delivering data-driven results that align with our mission. My focus is on ensuring that our customer and business-focused KPIs are in sync, embodying the values of Siemens Healthineers by driving success through collaboration and innovation. My expertise in process optimization and text analytics empowers me to bring diverse perspectives and experiences to our team.In my current role as Director of Strategic Customer Success, I lead efforts to develop and retain key accounts while ensuring all stakeholder engagement is strong and focused. My leadership has consistently resulted in the alignment of customer needs with business outcomes, facilitating new contracts and ensuring their success. Utilizing my skills in manufacturing process improvement, communication, and decision-making, I've driven initiatives that have significantly impacted system reliability, logistics, and ultimately, patient outcomes.

Ben Cox's Current Company Details
Siemens Healthineers

Siemens Healthineers

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Director of Strategic Customer Success | Results Driven Visionary
Ben Cox Work Experience Details
  • Siemens Healthineers
    Director Of Strategic Customer Success
    Siemens Healthineers Apr 2021 - Present
    Forchheim, De
    • Led strategic account development and retention efforts for major IDNs and National Reference Labs• Ensured alignment of customer and business-focused KPIs on new contracts and amendments.• Drove strong engagement with all customer and internal stakeholders to deliver data-driven results showcasing client success.
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  • Siemens Healthineers
    Sr. Business Strategy Consultant
    Siemens Healthineers Apr 2019 - Apr 2021
    Forchheim, De
    • Led a team of analysts to drive progress on Imaging and Laboratory products, providing custom solutions in healthcare consultation.• Reported weekly progress to executives, showcasing expertise in revenue forecasting and cost reduction.• Collaborated on initiatives for system reliability, logistics, and patient impact, utilizing skills in process optimization and text analytics.Results driven based on big picture vision
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  • Siemens Healthineers
    Sr. Business Analytics And Efficiency Consultant
    Siemens Healthineers Apr 2016 - Apr 2019
    Forchheim, De
    • Led engagements with a team of analysts to drive efficiency in Imaging and Laboratory products at Siemens Healthineers.• Provided custom solutions in Healthcare Consultation, focusing on revenue forecasting, cost reduction, and patient impact.• Collaborated interorganizationally to optimize staffing, workflows, and logistics for system reliability and revenue generation.
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  • Siemens Healthineers
    Technical Business Lead
    Siemens Healthineers Jan 2015 - Apr 2016
    Forchheim, De
    • Led a team of analysts to create a business model generating $3.3M in service revenue.• Certified in SAS Enterprise Miner and developed a machine learning tool to increase customer uptime.• Identified and drove cost savings initiatives in the US, targeting $20M annually.
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  • Siemens Healthineers
    Senior Technical Support Engineer-Clinical Chemistry
    Siemens Healthineers Jun 2010 - Jan 2015
    Forchheim, De
    • Provided technical support for chemistry and immunoassay robotics, automation, hardware, software, and assays to ensure client satisfaction.• Collaborated with cross-functional teams to troubleshoot and resolve technical issues, ensuring optimum patient care.• Implemented innovative solutions to improve system performance and efficiency, contributing to overall client success.
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  • Siemens Healthineers
    Biochemist
    Siemens Healthineers Jul 2008 - Jun 2010
    Forchheim, De
    Oversee the precise manufacturing of Syva drugs of abuse reagents, calibrators, and controls, employing advanced laboratory techniques and testing methodologies. Consistently uphold GLP (Good Laboratory Practice) standards to ensure the highest quality of products. Responsible for the testing, creation, and validation of accurate urine pools, ensuring reliability and accuracy in all processes.
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Ben Cox Skills

Medical Devices Process Improvement Healthcare Healthcare Information Technology Hospitals Validation Quality Assurance Software Documentation

Ben Cox Education Details

  • Villanova University
    Villanova University
    Lean Six Sigma Blackbelt
  • Pensacola Christian College
    Pensacola Christian College
    Biology
  • Cecil College
    Cecil College

Frequently Asked Questions about Ben Cox

What company does Ben Cox work for?

Ben Cox works for Siemens Healthineers

What is Ben Cox's role at the current company?

Ben Cox's current role is Director of Strategic Customer Success | Results Driven Visionary.

What is Ben Cox's email address?

Ben Cox's email address is cb****@****ail.com

What schools did Ben Cox attend?

Ben Cox attended Villanova University, Pensacola Christian College, Cecil College.

What skills is Ben Cox known for?

Ben Cox has skills like Medical Devices, Process Improvement, Healthcare, Healthcare Information Technology, Hospitals, Validation, Quality Assurance, Software Documentation.

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