•Monitor campus-wide printers on JetAdmin•Create tickets as well as respond to existing ones•Troubleshoot hardware and software•Oversee the operation and maintenance of computer labs to ensure all systems are functioning optimally

•Take calls from professors and students about various classroom technical issues•Create a ticket using Cherwell •Notify Classroom Audio and Visual Equipment Support to resolve tickets•Monitor campus-wide printers on JetAdmin

•Troubleshoot hardware and software•Help students with technical issues•Clean PCs, Macs, and printers•Ensure printers are fully stocked•Take inventory of products used day-to-day

Managed property operations, ensuring maintenance, guest satisfaction, and smooth day-to-day operations. Collaborated with local vendors to optimize property services and improve operational efficiency.

Owned and operated a successful Italian pasta restaurant, delivering high-quality meals and managing day-to-day operations, website backend, menu creation, and customer satisfaction.